how to tell if my Ford Explorer’s shocks are bad

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

490 words

Problem Statement

Learn how to diagnose and replace bad shocks on your Ford Explorer. Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Suspension

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Always disconnect the battery before working on electrical systems.
•Ensure the vehicle is securely lifted and supported on jack stands before working underneath it.

Symptoms

•Excessive bouncing or swaying during driving
•Uneven tire wear
•Fluid leakage from the shock absorbers
•Increased stopping distance
•Difficulty in maintaining control on rough roads
•A noticeable clunking noise when going over bumps

Diagnostic Steps

1
Visually inspect the shocks for any signs of oil leakage or physical damage.
2
Perform a bounce test by pushing down on each corner of the vehicle and observing the number of bounces after release.
3
Check the alignment of the vehicle; misalignment can indicate shock issues.
4
Examine tire condition for uneven wear patterns which can suggest shock failure.
5
Test drive the vehicle over bumps and listen for clunking noises or excessive movement.
6
Inspect the bushings and mounts for wear or damage.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Wrench set
•Jack and jack stands
•Torque wrench

Parts Required

•New shock absorbers (front and/or rear as needed)
•Shock absorber mounting hardware (if needed)

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Diagnostic Steps

1
Visually inspect the shocks for any signs of oil leakage or physical damage.
2
Perform a bounce test by pushing down on each corner of the vehicle and observing the number of bounces after release.
3
Check the alignment of the vehicle; misalignment can indicate shock issues.
4
Examine tire condition for uneven wear patterns which can suggest shock failure.
5
Test drive the vehicle over bumps and listen for clunking noises or excessive movement.
6
Inspect the bushings and mounts for wear or damage.

Solution

1. Preparation

Gather tools and parts needed for the repair.
Park the vehicle on a level surface and engage the parking brake.
Disconnect the battery to prevent electrical issues.

2. Remove Old Shocks

Tools Required: Socket set, wrench set, jack and jack stands, torque wrench.
Lift the vehicle with a jack and secure it on jack stands.
Remove the wheel to access the shock absorber.
Use a socket and wrench to remove the bolts securing the top and bottom of the shock absorber.
Carefully pull out the shock absorber from its mount.

3. Install New Shocks

Tools Required: Socket set, torque wrench.
Position the new shock absorber in the mounting location.
Insert the bolts and hand-tighten them to hold the shock in place.
Use a torque wrench to tighten the bolts to the manufacturer’s specified torque value (check the vehicle’s service manual for exact specifications).
Reattach the wheel and lower the vehicle to the ground.

4. Final Inspection

After installation, inspect the area to ensure everything is secure.
Check for any signs of fluid leakage from the new shocks.