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how to fix the power locks not working on my Ford Explorer Sixth Generation (2020-present) - Ford Explorer
Home/Cars/Ford/Explorer/Sixth Generation (2020-present)/how to fix the power locks not working on my Ford Explorer Sixth Generation (2020-present)

how to fix the power locks not working on my Ford Explorer Sixth Generation (2020-present)

Ford Explorer Sixth Generation (2020-present)

Error Codes
1-3 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
551 words

Problem Statement

Learn how to diagnose and fix power locks not working on Ford Explorer (2020-present). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component
Electrical
Estimated Time
1-3 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical systems to avoid shocks or shorts.

Symptoms

  • •Power lock switch does not respond when pressed
  • •No audible sound or clicking when attempting to lock/unlock
  • •Locks do not respond to the key fob
  • •Interior lock/unlock buttons are ineffective
  • •Battery warning light may illuminate if the issue is related to a weak battery

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II scanner
  • •Multimeter
  • •Socket set
  • •Screwdriver set
  • •Fuse puller

Parts Required

  • •Replacement power lock fuse (if blown)
  • •New power lock switch (if faulty)

Additional Information

Affected Component
Electrical
Estimated Time
1-3 hours
Difficulty
medium
Severity
medium
Tools Required
5 items
Parts Required
2 items

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Solution
1. Preparation
  • Gather tools: OBD-II scanner, multimeter, socket set, screwdriver set.
  • Ensure the vehicle is parked on a flat surface and the engine is off.
  • Disconnect the negative battery terminal to ensure safety.
2. Inspect and Replace Fuses
  • Locate the fuse box, typically found under the dashboard or in the engine compartment.
  • Identify the fuse related to the power locks, usually labeled in the owner's manual.
  • Use a fuse puller or needle-nose pliers to carefully remove the fuse.
  • Inspect the fuse for any signs of damage (broken filament).
  • If defective, replace with a new fuse of the same amperage rating (usually 10-15 amps).
  • Reconnect the negative battery terminal.
3. Test and Replace Power Lock Switch
  • Remove the door panel using a screwdriver to access the interior components.
  • Disconnect the wiring harness from the power lock switch.
  • Use a multimeter to test the switch for continuity while pressing the lock and unlock buttons.
  • If the switch is faulty, replace it with a new one by reversing the removal steps.
  • Reattach the door panel securely.
4. Inspect Door Wiring Harness
  • Visually examine the wiring harness connecting the door to the vehicle body for any wear, fraying, or disconnections.
  • Repair any damaged wires with electrical tape or replace the harness if necessary.
  • Ensure all connections are secure.
5. Test Power Locks
  • Reconnect the negative battery terminal.
  • Test the power locks using the key fob and interior switch to confirm functionality.