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how to fix the door locks not working on Ford Explorer Sixth Generation (2020-present) - Ford Explorer
Home/Cars/Ford/Explorer/Sixth Generation (2020-present)/how to fix the door locks not working on Ford Explorer Sixth Generation (2020-present)

how to fix the door locks not working on Ford Explorer Sixth Generation (2020-present)

Ford Explorer Sixth Generation (2020-present)

Error Codes
2-4 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
528 words

Problem Statement

Learn how to diagnose and fix door locks not working on Ford Explorer (2020-present). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component
Electrical
Estimated Time
2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical components to avoid shorts or shocks.

Symptoms

  • •Key fob not unlocking/locking doors
  • •Door lock button on the inside not functioning
  • •Audible click from the door lock actuator when attempting to lock/unlock
  • •Check for any warning lights on the dashboard related to the locking system
  • •Doors remain locked or unlocked regardless of input

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Socket set
  • •Trim removal tool
  • •Multimeter
  • •Flathead screwdriver

Parts Required

  • •Key fob battery (CR2032)
  • •Door lock switch (if faulty)
  • •Door lock actuator (if faulty)
  • •Fuses (if blown)

Additional Information

Affected Component
Electrical
Estimated Time
2-4 hours
Difficulty
medium
Severity
medium
Tools Required
4 items
Parts Required
4 items

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Solution
1. Preparation
  • Gather necessary tools and parts.
  • Ensure the vehicle is parked safely and the ignition is off.
  • Disconnect the battery negative terminal to prevent electrical shorts.
2. Inspect and Replace the Key Fob Battery
  • Remove the key fob cover using a small flathead screwdriver.
  • Replace the old battery (typically a CR2032) with a new one, ensuring correct polarity.
  • Reassemble the key fob and test the locking function.
3. Replace the Door Lock Switch
  • Remove the door panel using a socket set and trim removal tool.
  • Disconnect the wiring harness connected to the door lock switch.
  • Remove the faulty switch and install the new switch.
  • Reconnect the wiring harness and reattach the door panel.
4. Replace the Door Lock Actuator
  • Remove the door panel as described in the previous step.
  • Disconnect the electrical connector from the door lock actuator.
  • Unbolt the actuator from the door assembly.
  • Install the new actuator and reconnect the electrical connector.
  • Reattach the door panel.
5. Check Wiring and Fuses
  • Inspect the wiring harness for any signs of wear or damage, especially near the door hinge.
  • If damaged, repair or replace the wiring as necessary.
  • Replace any blown fuses related to the door locking system.