how to fix power window not working in Ford Explorer Sixth Generation (2020-present)

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

574 words

Problem Statement

Learn how to diagnose and fix power window issues in Ford Explorer (2020-present). Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems
•Wear safety glasses when working with tools and removing panels

Symptoms

•Power window switch does not respond
•No sound or movement when the switch is activated
•Window may be stuck in the open or closed position
•Other windows may also be non-functional
•Window lock feature may be engaged, preventing operation

Diagnostic Steps

1
Check the power window fuse in the fuse box for any signs of damage or failure
2
Use an OBD-II scanner to check for any related error codes in the vehicle's computer system
3
Inspect the power window switch for physical damage or wear
4
Test the window motor by directly applying power to the motor's terminals
5
Examine the wiring and connectors for any signs of corrosion or damage
6
Verify if the window lock feature is engaged, preventing operation

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Screwdriver set
•Multimeter
•OBD-II scanner
•Trim removal tool

Parts Required

•Power window fuse (if blown)
•Power window switch (if faulty)
•Window motor (if defective)

Related Faults

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Diagnostic Steps

1
Check the power window fuse in the fuse box for any signs of damage or failure
2
Use an OBD-II scanner to check for any related error codes in the vehicle's computer system
3
Inspect the power window switch for physical damage or wear
4
Test the window motor by directly applying power to the motor's terminals
5
Examine the wiring and connectors for any signs of corrosion or damage
6
Verify if the window lock feature is engaged, preventing operation

Solution

1. Preparation

Gather tools and parts necessary for the repair.
Disconnect the negative battery terminal to ensure safety during repairs.
Tools required: socket set, screwdriver set, multimeter, OBD-II scanner.

2. Check and Replace Fuse

Locate the fuse box, usually found under the dashboard or in the engine compartment.
Identify the power window fuse using the diagram on the fuse box cover.
Remove the fuse using a fuse puller or pliers.
Inspect the fuse for continuity; replace it if it is blown with a new fuse of the same amperage.

3. Inspect and Replace Power Window Switch

Remove the trim panel around the window switch using a trim removal tool.
Unscrew the switch assembly from the door panel.
Disconnect the wiring harness from the back of the switch.
Test the switch with a multimeter for continuity; replace if faulty.
Reinstall the new switch by reversing the disassembly steps.

4. Test Window Motor

Remove the door panel to access the window motor (unscrew and gently pry off clips).
Disconnect the wiring harness from the window motor.
Using a multimeter, check for power at the motor terminals when the switch is activated.
If no power is present, trace the wiring back to the switch for faults.
If power is available, apply direct power from a battery to the motor to check its functionality. Replace the motor if it does not operate.

5. Reassemble and Test

Reattach the door panel securely, ensuring no wires are pinched.
Reconnect the negative battery terminal.
Test the power windows to confirm the repair was successful.