how to fix my Ford Explorer Sixth Generation (2020-present) power windows not working

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

561 words

Problem Statement

Learn how to diagnose and fix power windows not working in Ford Explorer (2020-present). Step-by-step guide with symptoms, tools, and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to avoid shock.
•Allow time for the vehicle to cool if working on components near hot surfaces.

Symptoms

•Power window switches are unresponsive.
•Windows are stuck in the closed or open position.
•No sound or movement when pressing the window switches.
•Other electrical components (e.g., door locks, interior lights) may also be malfunctioning.
•Possible blown fuses related to the power window circuit.

Diagnostic Steps

1
Check the power window fuse in the fuse box for continuity using a multimeter.
2
Inspect the power window switches for any visible damage or wear.
3
Verify that the vehicle's battery is fully charged and the electrical system is functioning properly.
4
Test each window switch by attempting to operate the windows from both the driver’s and individual passenger switches.
5
Inspect the wiring harness and connections to the window motors for any signs of damage or corrosion.
6
Perform a scan for any fault codes using an OBD-II scanner to identify electronic issues.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Screwdrivers (flat and Phillips)
•Multimeter
•Trim removal tool

Parts Required

•Power window fuse (if needed)
•Power window switch (if needed)
•Power window motor (if needed)

Related Faults

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Symptoms

•Power window switches are unresponsive.

•Windows are stuck in the closed or open position.

•No sound or movement when pressing the window switches.

•Other electrical components (e.g., door locks, interior lights) may also be malfunctioning.

•Possible blown fuses related to the power window circuit.

Diagnostic Steps

1
Check the power window fuse in the fuse box for continuity using a multimeter.
2
Inspect the power window switches for any visible damage or wear.
3
Verify that the vehicle's battery is fully charged and the electrical system is functioning properly.
4
Test each window switch by attempting to operate the windows from both the driver’s and individual passenger switches.
5
Inspect the wiring harness and connections to the window motors for any signs of damage or corrosion.
6
Perform a scan for any fault codes using an OBD-II scanner to identify electronic issues.

Solution

1. Preparation

Gather tools and safety equipment.
Disconnect the negative battery terminal to avoid electrical shock.

Tools Required:

Socket set
Screwdrivers (flat and Phillips)
Multimeter
Trim removal tool

2. Check and Replace the Fuse

Locate the fuse box, typically found under the dashboard or in the engine compartment.
Identify the power window fuse using the diagram on the fuse box cover.
Remove the fuse and check for continuity with a multimeter.
- If blown: Replace with a new fuse of the same amperage.

3. Inspect and Replace the Window Switch

Remove the door panel using a trim removal tool and screwdrivers.
Disconnect the window switch connector.
Use a multimeter to test the switch for continuity.
- If faulty: Replace with a new switch.

4. Inspect and Replace the Window Motor

If the switch is functional, locate the window motor inside the door.
Disconnect the motor connector and test for power using a multimeter while operating the switch.
- If no power: Check wiring and connections.
- If powered but not functioning: Remove the old motor by unscrewing it from the door frame.
- Install a new window motor and reconnect the wiring.

5. Reassemble Components

Reattach the door panel carefully, ensuring all clips and screws are secured.
Reconnect the negative battery terminal.