how to fix Ford Explorer Sixth Generation (2020-present) rear window not working

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

591 words

Problem Statement

Learn how to diagnose and fix the rear window not working issue in Ford Explorer (2020-present). Step-by-step guide with tools and parts needed.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to avoid shocks or shorts
•Allow the vehicle's electrical system to discharge if the battery has been disconnected for some time

Symptoms

•Rear window does not respond when the switch is pressed
•No sound or movement from the window motor
•Other windows in the vehicle are functioning properly
•Rear window may show signs of being stuck or jammed
•Indicator lights on the control panel may not illuminate when the switch is activated

Diagnostic Steps

1
Inspect the rear window switch for physical damage or stuck position
2
Check the fuse related to the rear window operation using the vehicle's fuse box diagram
3
Use an OBD-II scanner to check for any fault codes related to window operation
4
Test the rear window motor by applying direct power to it to see if it functions
5
Inspect wiring and connectors leading to the rear window motor for damage or corrosion
6
Verify the condition of the window regulator mechanism for any obstructions or jams

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Screwdriver set
•Multimeter
•Fuse puller or pliers
•Jumper wires
•Socket set

Parts Required

•Rear window switch (if faulty)
•Rear window motor (if faulty)
•Rear window regulator (if damaged)
•Replacement fuses (if blown)

Related Faults

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Symptoms

•Rear window does not respond when the switch is pressed

•No sound or movement from the window motor

•Other windows in the vehicle are functioning properly

•Rear window may show signs of being stuck or jammed

•Indicator lights on the control panel may not illuminate when the switch is activated

Diagnostic Steps

1
Inspect the rear window switch for physical damage or stuck position
2
Check the fuse related to the rear window operation using the vehicle's fuse box diagram
3
Use an OBD-II scanner to check for any fault codes related to window operation
4
Test the rear window motor by applying direct power to it to see if it functions
5
Inspect wiring and connectors leading to the rear window motor for damage or corrosion
6
Verify the condition of the window regulator mechanism for any obstructions or jams

Solution

1. Preparation

Gather necessary tools and parts.
Disconnect the vehicle battery to prevent electrical shorts.

2. Inspect and Replace the Switch

Tools Needed: Screwdriver set, multimeter.
Remove the door panel to access the window switch.
Use a multimeter to test the switch for continuity.
If faulty, replace with a new switch:
- Disconnect the wiring harness from the old switch.
- Connect the wiring harness to the new switch.
- Reinstall the door panel.

3. Fuse Inspection and Replacement

Tools Needed: Fuse puller or pliers.
Locate the fuse box and identify the fuse for the rear window.
Pull the fuse and inspect it for continuity.
If blown, replace with a fuse of the same amperage rating.

4. Testing the Window Motor

Tools Needed: Jumper wires, multimeter.
Disconnect the wiring harness from the rear window motor.
Use jumper wires to connect the motor directly to the battery (positive to the positive terminal and negative to the negative terminal).
If the motor operates, it may need to be replaced. If it does not operate, replace the motor.

5. Check Window Regulator

Tools Needed: Socket set, screwdriver set.
If the motor works, inspect the window regulator:
- Remove the door panel (if not already removed).
- Check for any obstructions or damage in the window track.
- If the regulator is damaged, replace it:
  - Detach the regulator from the door frame.
  - Install the new regulator by reversing the removal steps.