how to fix broken shock absorbers on my Ford Explorer Sixth Generation (2020-present)

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

4 min read

608 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix broken shock absorbers on your 2020-present Ford Explorer. Step-by-step guide with symptoms, tools, and repair instructions.

Affected Component

Suspension

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is on a flat surface before jacking it up.
•Wear safety glasses and gloves.
•Ensure the vehicle is securely supported on jack stands before working underneath it.
•Allow components to cool if the vehicle has been running before starting repairs.

Symptoms

•Excessive bouncing or swaying of the vehicle during driving
•Increased stopping distance
•Visible oil leakage from the shock absorbers
•Uneven tire wear
•Noise or clunking sounds when driving over bumps

Diagnostic Steps

1
Conduct a visual inspection of the shock absorbers for any signs of damage or leakage.
2
Perform a bounce test by pushing down on each corner of the vehicle to assess the shock absorbers' response.
3
Check for uneven tire wear patterns indicating a suspension issue.
4
Use a socket set to remove the wheels and inspect mounting bolts and suspension components for looseness or wear.
5
Scan for any related error codes using an OBD-II scanner.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Jack and jack stands
•Socket set
•Torque wrench
•Wrench set
•Spring compressor

Parts Required

•Replacement shock absorbers (front and/or rear)

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Diagnostic Steps

1
Conduct a visual inspection of the shock absorbers for any signs of damage or leakage.
2
Perform a bounce test by pushing down on each corner of the vehicle to assess the shock absorbers' response.
3
Check for uneven tire wear patterns indicating a suspension issue.
4
Use a socket set to remove the wheels and inspect mounting bolts and suspension components for looseness or wear.
5
Scan for any related error codes using an OBD-II scanner.

Solution

1. Preparation

Tools Required:
- Jack and jack stands
- Socket set
- Torque wrench
- Wrench set
- Spring compressor (if necessary)
Safety Warnings:
- Ensure the vehicle is on a flat surface before jacking it up.
- Wear safety glasses and gloves.

2. Lift the Vehicle

Use the jack to lift the front or rear of the vehicle, depending on which shock absorbers are being replaced.
Secure the vehicle with jack stands to prevent it from falling.

3. Remove the Wheel

Use a socket set to remove the lug nuts and take off the wheel to access the shock absorber.

4. Remove the Shock Absorber

Front Shock Absorber:
1. Locate the upper mounting bolts on the shock tower and the lower mounting bolt on the control arm.
2. Use the appropriate socket to remove the upper bolts first, then the lower bolt.
3. Carefully pull the shock absorber out of the mounting points.
Rear Shock Absorber:
1. Access the shock absorber from the rear wheel well or under the vehicle, depending on your model.
2. Remove the upper mounting bolt and then the lower mounting bolt using a socket set.
3. Remove the shock absorber from its mount.

5. Install New Shock Absorbers

Position the new shock absorber into place.
Install the lower mounting bolt first, tightening it to the manufacturer’s torque specifications (typically around 30-40 lb-ft for most shocks).
Install the upper mounting bolts and tighten them to the specified torque.
Repeat for the other side if necessary.

6. Replace the Wheel

Reinstall the wheel and hand-tighten the lug nuts.
Lower the vehicle back to the ground and torque the lug nuts to the manufacturer's specifications (usually around 100-120 lb-ft).

7. Final Check

Inspect the installation for any loose bolts or parts.
Ensure that the suspension components are properly aligned and secured.