why does my Ford Explorer's steering wheel make a knocking noise when turning

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

508 words

Problem Statement

Learn how to diagnose and fix knocking noise when turning in Ford Explorer. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Allow the vehicle to cool before working on the steering components.

Symptoms

•Knocking or popping noise when turning the steering wheel
•Increased resistance or stiffness in the steering
•Vibrations felt through the steering wheel
•Uneven tire wear
•Loose or wobbly steering wheel

Diagnostic Steps

1
Inspect the steering column for any visible damage or loose connections.
2
Check the condition of the steering rack and its mounts for wear or damage.
3
Examine the tie rod ends and ball joints for play or wear.
4
Inspect the power steering fluid level and condition; look for leaks.
5
Test the strut mounts and sway bar links for any signs of damage or looseness.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Torque wrench
•Ball joint separator
•Jack and jack stands
•Clean rag
•Funnel

Parts Required

•Tie rod ends (if worn)
•Strut mounts (if worn)
•Power steering fluid (if low)

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Diagnostic Steps

1
Inspect the steering column for any visible damage or loose connections.
2
Check the condition of the steering rack and its mounts for wear or damage.
3
Examine the tie rod ends and ball joints for play or wear.
4
Inspect the power steering fluid level and condition; look for leaks.
5
Test the strut mounts and sway bar links for any signs of damage or looseness.

Solution

1. Preparation

Gather necessary tools and parts.
Park the vehicle on a level surface and engage the parking brake.
Disconnect the negative battery terminal for safety.

2. Inspect and Replace Tie Rod Ends

Tools Required: Socket set, torque wrench, ball joint separator.
Remove the front wheel on the side with the knocking noise.
Use a ball joint separator to disconnect the tie rod end from the steering knuckle.
Inspect the tie rod end for play; if worn, replace it with a new part.
Reattach the new tie rod end, ensuring it is properly torqued to the manufacturer specifications.

3. Inspect and Replace Strut Mounts

Tools Required: Socket set, jack and jack stands.
Raise the front of the vehicle and support it securely on jack stands.
Remove the strut assembly from the vehicle by following the manufacturer’s guidelines.
Inspect the strut mount for wear or damage; replace if necessary.
Reassemble the strut assembly back onto the vehicle, ensuring all bolts are torqued to specifications.

4. Check and Top Off Power Steering Fluid

Tools Required: Clean rag, funnel.
Locate the power steering reservoir and inspect the fluid level.
If low, top off with the manufacturer-recommended power steering fluid.
Inspect for any leaks in the power steering lines and repair as necessary.