why does my Ford Explorer Fifth Generation (2011-2019) make a clicking noise in the steering column

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

513 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix clicking noise in the steering column of Ford Explorer (2011-2019). Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Ensure the vehicle is secure on a level surface to prevent rolling.

Symptoms

•Clicking noise when turning the steering wheel
•Noise present during both stationary and moving conditions
•Potential intermittent loss of power steering assist
•Steering wheel feels loose or has excessive play
•Warning light illuminated on the dashboard (if applicable)

Diagnostic Steps

1
Inspect the steering column for any visible signs of damage or wear.
2
Check the power steering fluid level and condition; ensure it is at the recommended level.
3
Use an OBD-II scanner to check for any error codes related to the steering system.
4
Listen carefully while turning the steering wheel to determine the exact location of the noise.
5
Inspect the steering shaft and universal joints for wear or damage.
6
Examine the steering rack and pinion assembly for any signs of malfunction.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Screwdriver set
•Trim removal tool
•Torque wrench

Parts Required

•Steering column bearing (if worn)
•Universal joint (if damaged)
•Steering column cover clips/screws (if lost or damaged)

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Diagnostic Steps

1
Inspect the steering column for any visible signs of damage or wear.
2
Check the power steering fluid level and condition; ensure it is at the recommended level.
3
Use an OBD-II scanner to check for any error codes related to the steering system.
4
Listen carefully while turning the steering wheel to determine the exact location of the noise.
5
Inspect the steering shaft and universal joints for wear or damage.
6
Examine the steering rack and pinion assembly for any signs of malfunction.

Solution

1. Preparation

Gather all necessary tools and parts before starting the repair.
Ensure the vehicle is parked on a level surface and engage the parking brake.
Disconnect the negative battery terminal to prevent electrical issues.

2. Inspect and Remove the Steering Column Cover

Tools Required: Screwdriver set, trim removal tool.
Carefully remove any screws or clips securing the steering column cover.
Gently pry off the cover to access the internal components of the steering column.

3. Check and Replace the Steering Column Components

Inspect the steering column for worn or damaged components such as the bearing or universal joints.
If any parts are damaged, replace them with OEM (Original Equipment Manufacturer) parts.
- Note: Refer to the vehicle’s service manual for part numbers and torque specifications.

4. Reassemble the Steering Column

Reposition the steering column cover and secure it with screws or clips.
Ensure that all components are properly aligned and seated.

5. Reconnect Battery and Test

Reconnect the negative battery terminal.
Start the vehicle and test the steering system by turning the steering wheel to check for noise.