what could cause my Ford Explorer Fifth Generation (2011-2019) to lose power steering

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

542 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix loss of power steering in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect battery before working on electrical systems.
•Allow engine to cool before opening any component related to the power steering system.

Symptoms

•Steering wheel becomes difficult to turn
•Warning light for power steering illuminates on the dashboard
•Unusual noises when turning the steering wheel, such as whining or groaning
•Fluid leaks under the vehicle near the power steering system
•Steering feels heavy, especially at low speeds

Diagnostic Steps

1
Check for power steering fluid level and condition in the reservoir.
2
Inspect power steering hoses for leaks or damage.
3
Scan the vehicle's onboard diagnostic system for error codes related to the power steering system.
4
Test the power steering pump for proper operation using a multimeter.
5
Check the condition and tension of the serpentine belt driving the power steering pump.
6
Inspect the electronic power steering motor and connections for faults (if equipped).

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Fluid catch pan
•OBD-II scanner
•Multimeter
•Torque wrench

Parts Required

•Power steering fluid
•Power steering hoses (if damaged)
•Power steering pump (if faulty)

Related Faults

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Diagnostic Steps

1
Check for power steering fluid level and condition in the reservoir.
2
Inspect power steering hoses for leaks or damage.
3
Scan the vehicle's onboard diagnostic system for error codes related to the power steering system.
4
Test the power steering pump for proper operation using a multimeter.
5
Check the condition and tension of the serpentine belt driving the power steering pump.
6
Inspect the electronic power steering motor and connections for faults (if equipped).

Solution

1. Preparation

Tools Required: Socket set, fluid catch pan, OBD-II scanner, multimeter, torque wrench.
Park the vehicle on a level surface and engage the parking brake.
Disconnect the negative battery terminal to prevent electrical shorts.

2. Check and Refill Power Steering Fluid

Locate the power steering fluid reservoir.
If low, remove the cap and add the manufacturer-recommended power steering fluid until the proper level is reached.
Reinstall the cap securely.

3. Inspect and Replace Power Steering Hoses

Inspect the hoses connected to the power steering pump for cracks or leaks.
If damaged, use a socket set to remove the old hoses.
Install new hoses by connecting them securely and tightening the fittings.

4. Replace Power Steering Pump (if necessary)

If the pump is faulty, remove the serpentine belt by releasing tension on the tensioner.
Disconnect the power steering pump from the vehicle using a socket set.
Install the new pump, ensuring it is oriented correctly, and torque the mounting bolts to the manufacturer’s specifications.
Reinstall the serpentine belt.

5. Check and Repair Electronic Power Steering Components (if applicable)

Inspect the wiring and connectors to the electronic power steering motor.
If damaged, repair or replace wiring as necessary.
Ensure connections are tight and free of corrosion.