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my Ford Explorer's power mirrors won't adjust, what's the problem? - Ford Explorer
Home/Cars/Ford/Explorer/Fifth Generation (2011-2019)/my Ford Explorer's power mirrors won't adjust, what's the problem?

my Ford Explorer's power mirrors won't adjust, what's the problem?

Ford Explorer Fifth Generation (2011-2019)

Error Codes
1-3 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
520 words

Problem Statement

Learn how to diagnose and fix power mirrors that won't adjust in Ford Explorer. Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component
Electrical
Estimated Time
1-3 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical systems to prevent short circuits.

Symptoms

  • •Power mirror switch does not respond when activated
  • •Mirrors remain in a fixed position
  • •No clicking or movement from mirrors when trying to adjust
  • •Other electrical components in the vicinity (like interior lights) are functioning normally
  • •Possible blown fuse related to the power mirror circuit

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Trim removal tool
  • •Multimeter
  • •Screwdriver set
  • •Pliers

Parts Required

  • •Power mirror switch (if faulty)
  • •Power mirror motors (if faulty)
  • •Replacement fuses (if needed)

Additional Information

Affected Component
Electrical
Estimated Time
1-3 hours
Difficulty
medium
Severity
medium
Tools Required
4 items
Parts Required
3 items

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Solution
1. Preparation
  • Gather tools and parts needed for the repair.
  • Disconnect the vehicle battery to ensure safety while working on electrical components.
2. Inspect and Replace the Fuse
  • Locate the fuse box and identify the fuse for the power mirrors (refer to the owner's manual for fuse locations).
  • Remove the fuse using a fuse puller or pliers.
  • Inspect the fuse; if it is blown, replace it with a new fuse of the same amperage.
  • Reconnect the fuse and verify if the mirrors operate correctly.
3. Replace the Power Mirror Switch (if necessary)
  • Remove the panel covering the power mirror switch (use a trim removal tool).
  • Disconnect the electrical connector from the back of the switch.
  • Install the new power mirror switch by connecting the electrical connector and securing it in place.
  • Reattach the panel and reconnect the battery.
4. Testing the Power Mirrors
  • Reconnect the battery and test the power mirror switch to ensure the mirrors adjust properly.
  • If they do not adjust, proceed to check the mirror motors.
5. Replace the Mirror Motors (if necessary)
  • Carefully remove the mirror assembly from the door (typically involves removing screws and disconnecting the electrical connector).
  • Disconnect the old mirror motor connector and replace it with a new motor.
  • Reattach the mirror assembly and reconnect the battery.