my Ford Explorer makes a clunking noise when shifting gears what's wrong

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

482 words

Problem Statement

Learn how to diagnose and fix clunking noise when shifting gears in Ford Explorer. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Transmission

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Allow the vehicle to cool before inspecting the transmission or drivetrain components.

Symptoms

•Clunking noise when shifting gears
•Difficulty in engaging gears
•Vibration felt in the cabin during shifts
•Possible fluid leaks under the vehicle
•Warning light on the dashboard (if applicable)

Diagnostic Steps

1
Inspect the transmission fluid level and condition.
2
Scan the vehicle's computer for any error codes related to the transmission.
3
Visually inspect the drive shafts and universal joints for wear or damage.
4
Check the transmission mount for any signs of deterioration or failure.
5
Test drive the vehicle to replicate the noise and determine when it occurs.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Socket set
•Torque wrench
•Funnel
•Transmission fluid pump
•Pliers
•Grease gun

Parts Required

•Transmission fluid
•Transmission mount
•Universal joint (if necessary)

Related Faults

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Diagnostic Steps

1
Inspect the transmission fluid level and condition.
2
Scan the vehicle's computer for any error codes related to the transmission.
3
Visually inspect the drive shafts and universal joints for wear or damage.
4
Check the transmission mount for any signs of deterioration or failure.
5
Test drive the vehicle to replicate the noise and determine when it occurs.

Solution

1. Preparation

Ensure the vehicle is on a level surface and securely elevated with jack stands.
Gather all necessary tools and parts.
Disconnect the battery to avoid any electrical issues.

2. Inspect and Replace Transmission Fluid

Sub-steps:
- Locate the transmission dipstick and remove it.
- Check the fluid level; add manufacturer-recommended transmission fluid if low.
- If the fluid is dark or has a burnt smell, proceed to replace the fluid.
Tools Required: Funnel, transmission fluid pump, container for old fluid.

3. Check and Replace Transmission Mount

Sub-steps:
- Locate the transmission mount; it is typically situated between the transmission and the vehicle's frame.
- Inspect for cracks or signs of wear.
- Remove the bolts securing the mount and replace it with a new mount, tightening bolts to manufacturer specifications.
Tools Required: Socket set, torque wrench.

4. Inspect Drive Shafts and Universal Joints

Sub-steps:
- Visually inspect the drive shafts for any bends or damage.
- Check the universal joints for excessive play or rust.
- Replace any damaged components as necessary, ensuring to lubricate new joints properly.
Tools Required: Pliers, grease gun for lubrication.

5. Reassemble and Reconnect

Reconnect the battery.
Ensure all tools are removed from the engine bay.
Lower the vehicle back to the ground.