FAULTBASE
Error CodesASKCars
© 2026 FAULTBASE
All rights reserved.
v2.0.0 • Production
ContactPrivacyImpressum
my Ford Explorer Fifth Generation (2011-2019) sunroof won't close, how can I fix it? - Ford Explorer
Home/Cars/Ford/Explorer/Fifth Generation (2011-2019)/my Ford Explorer Fifth Generation (2011-2019) sunroof won't close, how can I fix it?

my Ford Explorer Fifth Generation (2011-2019) sunroof won't close, how can I fix it?

Ford Explorer Fifth Generation (2011-2019)

Error Codes
2-4 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
503 words

Problem Statement

Learn how to diagnose and fix a sunroof that won't close on a Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component
Electrical
Estimated Time
2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical components to avoid shocks or shorts.
  • •Allow the vehicle to cool if working in proximity to heat sources.

Symptoms

  • •Sunroof remains in an open position
  • •Sunroof switch unresponsive
  • •Unusual noises when attempting to close the sunroof
  • •Water leaks inside the vehicle from the open sunroof
  • •Check for any warning lights related to the electrical system

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Multimeter
  • •Screwdriver set
  • •Socket set
  • •Fuse puller
  • •Trim removal tool

Parts Required

  • •Replacement sunroof motor (if needed)
  • •Sunroof fuse (if blown)

Additional Information

Affected Component
Electrical
Estimated Time
2-4 hours
Difficulty
medium
Severity
medium
Tools Required
5 items
Parts Required
2 items

Related Faults

Loading...

Share this solution

Comments

Sign in to share your thoughts

Sign In

No comments yet

Be the first to share your thoughts

Back to Generation
Solution
1. Preparation
  • Gather necessary tools and parts.
  • Disconnect the battery to prevent electrical shorts.
  • Ensure the vehicle is parked on a flat surface.
2. Inspect and Replace the Fuse
  • Locate the fuse box, usually found under the dashboard or in the engine compartment.
  • Remove the sunroof fuse using a fuse puller.
  • Inspect the fuse for continuity; replace it if blown.
  • Reinstall the fuse and reconnect the battery.
3. Remove the Sunroof Motor
  • Access the sunroof motor, typically located in the headliner near the sunroof opening.
  • Remove the headliner or any trim panels that obstruct access.
  • Disconnect the electrical connector from the sunroof motor.
  • Unscrew the mounting bolts securing the motor and remove it.
4. Replace the Sunroof Motor
  • Install the new sunroof motor in the reverse order of removal.
  • Ensure the motor is properly secured with mounting bolts.
  • Reconnect the electrical connector to the new motor.
5. Test the Sunroof Functionality
  • Reconnect the battery.
  • Test the sunroof switch to ensure the sunroof closes properly.
  • If the sunroof does not operate correctly, recheck the wiring and connections.