my Ford Explorer Fifth Generation (2011-2019) has a steering column noise at low speeds

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

533 words

Problem Statement

Learn how to diagnose and fix steering column noise in Ford Explorer 2011-2019. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Ensure the vehicle is on a flat surface and secured with jack stands while lifted.

Symptoms

•Steering column noise when turning the wheel
•Grinding or rubbing sound from the steering column
•Increased resistance when turning the steering wheel
•Intermittent steering feedback anomalies
•Possible vibrations felt through the steering wheel

Diagnostic Steps

1
Inspect the steering column for any visible obstructions or damage.
2
Check the power steering fluid level and condition; look for contamination.
3
Scan the vehicle’s onboard diagnostic system for any error codes related to the steering system.
4
Test the power steering pump for proper operation and noise.
5
Examine the steering linkage and joints for wear or damage.
6
Verify the condition of the steering column bearings and any associated bushings.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Turkey baster or siphon
•Power steering fluid
•Steering wheel puller
•Socket set
•Torque wrench

Parts Required

•Power steering fluid
•Steering column bearings (if worn)
•Any worn steering linkage components

Related Faults

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Diagnostic Steps

1
Inspect the steering column for any visible obstructions or damage.
2
Check the power steering fluid level and condition; look for contamination.
3
Scan the vehicle’s onboard diagnostic system for any error codes related to the steering system.
4
Test the power steering pump for proper operation and noise.
5
Examine the steering linkage and joints for wear or damage.
6
Verify the condition of the steering column bearings and any associated bushings.

Solution

1. Preparation

Gather tools and parts: Ensure all tools and replacement parts are ready.
Disconnect the vehicle battery to prevent electrical shorts.
Allow the vehicle to cool down if it has been running.

2. Check and Replace Power Steering Fluid

Sub-steps:
1. Locate the power steering reservoir and remove the cap.
2. Use a turkey baster or siphon to remove old fluid.
3. Inspect the fluid for contamination; it should be clear and not dark or foamy.
4. Refill with manufacturer-recommended power steering fluid.
Tools Required: Turkey baster or siphon, power steering fluid.

3. Inspect and Replace Steering Column Bearings

Sub-steps:
1. Remove the steering wheel using a steering wheel puller.
2. Carefully detach any electrical connections from the airbag and steering controls.
3. Remove the steering column cover to gain access to the bearings.
4. Inspect the bearings for wear; replace them if damaged.
5. Reassemble by reversing the disassembly steps and ensuring all connections are secure.
Tools Required: Steering wheel puller, socket set, torque wrench.

4. Check and Tighten Steering Linkage

Sub-steps:
1. Lift the front of the vehicle and secure it with jack stands.
2. Inspect the steering linkage for any loose bolts or worn components.
3. Tighten any loose bolts to the manufacturer's torque specifications.
4. Replace any worn components if necessary.
Tools Required: Socket set, torque wrench.