my Ford Explorer Fifth Generation (2011-2019) has a clunking noise when driving over bumps

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

533 words

Problem Statement

Learn how to diagnose and fix clunking noise in Ford Explorer 2011-2019 suspension. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Suspension

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is securely raised on jack stands before working underneath.
•Disconnect the battery before starting any electrical work.

Symptoms

•Clunking noise when driving over bumps
•Vibration felt through the steering wheel
•Loose or rattling sounds when traversing uneven surfaces
•Decreased ride comfort
•Possible uneven tire wear

Diagnostic Steps

1
Inspect the suspension system components visually for any signs of wear or damage, including control arms, bushings, and struts.
2
Check for loose bolts or hardware in the suspension assembly.
3
Perform a bounce test on the vehicle by pressing down on each corner and observing how the vehicle reacts.
4
Raise the vehicle on a lift or jack stands and shake each wheel to check for play in the suspension joints.
5
Assess the condition of the shock absorbers or struts for leaks or excessive wear.
6
Examine the sway bar links and bushings for signs of detachment or damage.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Jack
•Jack stands
•Socket set
•Torque wrench
•Pry bar
•Suspension tool kit

Parts Required

•New shock absorbers or struts (as needed)
•New sway bar links (if worn)
•New bushings (if damaged)

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Diagnostic Steps

1
Inspect the suspension system components visually for any signs of wear or damage, including control arms, bushings, and struts.
2
Check for loose bolts or hardware in the suspension assembly.
3
Perform a bounce test on the vehicle by pressing down on each corner and observing how the vehicle reacts.
4
Raise the vehicle on a lift or jack stands and shake each wheel to check for play in the suspension joints.
5
Assess the condition of the shock absorbers or struts for leaks or excessive wear.
6
Examine the sway bar links and bushings for signs of detachment or damage.

Solution

1. Preparation

Tools Required: Jack, jack stands, socket set, torque wrench, pry bar, and a suspension tool kit.
Ensure the vehicle is parked on a level surface and the engine is turned off.
Disconnect the battery to avoid electrical issues during repairs.

2. Inspect and Replace Damaged Components

Inspect Suspension Components:
- Remove the wheels for better access to suspension parts.
- Check control arms, bushings, and struts for any visible damage or excessive wear.
Replace Worn Shock Absorbers/Struts:
1. Use a socket set to remove the bolts securing the strut assembly.
2. Carefully detach the strut from the vehicle.
3. Replace with new shock absorbers or struts, aligning them with the mounting points.
4. Torque bolts to manufacturer specifications (usually around 40-50 lb-ft for strut bolts).

3. Replace Sway Bar Links and Bushings

Use a socket set to remove the sway bar link bolts from both ends.
Replace worn sway bar links with new ones, ensuring they are properly oriented.
Torque sway bar link bolts to manufacturer specifications (typically around 32 lb-ft).

4. Reassemble and Lower Vehicle

Reinstall the wheels and tighten lug nuts to the manufacturer’s torque specifications (usually around 100 lb-ft).
Lower the vehicle from the jack stands and remove the jack.
Reconnect the battery.