how to troubleshoot the electric windows on my Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

589 words

Problem Statement

Learn how to troubleshoot and fix electric window issues on Ford Explorer Fifth Generation (2011-2019). Step-by-step guide with diagnostic steps and solutions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to avoid short circuits.
•Allow the windows to cool if they have been operated recently to prevent burns.

Symptoms

•Windows do not respond to the switch commands
•One or more windows operate intermittently
•Windows make a grinding or clicking noise when activated
•Window switches are warm to the touch
•Fuse for the power windows keeps blowing

Diagnostic Steps

1
Inspect the window switches for physical damage or signs of wear.
2
Check the vehicle's fuse box for any blown fuses related to the power windows.
3
Use a multimeter to test for voltage at the window motor when the switch is activated.
4
Inspect the wiring harness for damage or corrosion leading to the window motor.
5
Remove the door panel to visually inspect the window motor and regulator for mechanical issues.
6
Test the operation of the window motor directly by applying power from an external source.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Screwdriver set
•Trim removal tool
•Multimeter
•Wire strippers
•Electrical tape

Parts Required

•Replacement window switch (if faulty)
•Replacement window motor (if defective)
•Replacement window regulator (if necessary)
•Fuses (if blown)

Related Faults

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Diagnostic Steps

1
Inspect the window switches for physical damage or signs of wear.
2
Check the vehicle's fuse box for any blown fuses related to the power windows.
3
Use a multimeter to test for voltage at the window motor when the switch is activated.
4
Inspect the wiring harness for damage or corrosion leading to the window motor.
5
Remove the door panel to visually inspect the window motor and regulator for mechanical issues.
6
Test the operation of the window motor directly by applying power from an external source.

Solution

1. Preparation

Tools Required: Screwdriver set, trim removal tool, multimeter, wire strippers, electrical tape.
Disconnect the vehicle battery to ensure safety while working on electrical components.

2. Inspect and Replace Fuses

Locate the fuse box, usually found under the dashboard or in the engine compartment.
Identify the power window fuse using the diagram on the fuse box cover.
Remove the fuse with a fuse puller or pliers.
Inspect the fuse; if it is blown, replace it with a new fuse of the same amperage.

3. Test Window Switches

Reconnect the battery and turn on the ignition.
Use a multimeter to check for continuity in the window switches.
If a switch is faulty, remove the switch panel, disconnect the wiring, and replace it with a new switch.

4. Inspect Wiring and Connectors

If the switches are functional, remove the door panel using a trim removal tool.
Visually inspect the wiring harness and connectors leading to the window motor for signs of wear or damage.
Repair any damaged wires with electrical tape or replace the wiring harness if necessary.

5. Replace Window Motor/Regulator

If the motor is not functioning, disconnect the wiring harness from the motor.
Remove the bolts securing the window motor and regulator assembly.
Carefully extract the assembly from the door.
Install the new motor and regulator by reversing the removal steps, ensuring proper alignment.
Reconnect the wiring harness.

6. Reassemble Door Panel

Once repairs are completed, reattach the door panel by aligning it properly and securing it with screws.
Test the window operation before finalizing the assembly.