how to troubleshoot Ford Explorer Fifth Generation (2011-2019) steering issues

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

562 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to troubleshoot and fix steering issues in Ford Explorer Fifth Generation (2011-2019). Step-by-step guide with diagnostic and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Allow the engine to cool before inspecting any components related to the power steering.

Symptoms

•Difficulty in steering, requiring more effort than usual
•Steering wheel feels loose or has excessive play
•Unusual noises, such as clunking or whining, when turning the wheel
•Vibrations felt through the steering wheel
•Steering wheel off-center while driving straight
•Warning light illuminated on the dashboard related to steering or power assist

Diagnostic Steps

1
Check for any stored error codes using an OBD-II scanner.
2
Inspect the power steering fluid level and condition.
3
Visually inspect the power steering pump for leaks or damage.
4
Check the condition of the steering rack and tie rod ends for wear or play.
5
Test the battery voltage and ensure the alternator is functioning properly.
6
Verify the operation of the electric power steering (EPS) system if equipped.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Socket set
•Torque wrench
•Multimeter
•Power steering fluid
•Jack stands

Parts Required

•Power steering fluid (as specified)
•Power steering pump (if necessary)
•Tie rod ends (if necessary)
•Steering rack (if necessary)

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Symptoms

•Difficulty in steering, requiring more effort than usual

•Steering wheel feels loose or has excessive play

•Unusual noises, such as clunking or whining, when turning the wheel

•Vibrations felt through the steering wheel

•Steering wheel off-center while driving straight

•Warning light illuminated on the dashboard related to steering or power assist

Diagnostic Steps

1
Check for any stored error codes using an OBD-II scanner.
2
Inspect the power steering fluid level and condition.
3
Visually inspect the power steering pump for leaks or damage.
4
Check the condition of the steering rack and tie rod ends for wear or play.
5
Test the battery voltage and ensure the alternator is functioning properly.
6
Verify the operation of the electric power steering (EPS) system if equipped.

Solution

1. Preparation

Gather all necessary tools and parts.
Disconnect the battery to ensure safety while working on electrical components.

2. Inspect and Replace Power Steering Fluid

Sub-steps:
1. Locate the power steering fluid reservoir.
2. Remove the cap and check the fluid level; add the recommended type if low.
3. If the fluid is dark or contaminated, perform a fluid flush.
4. Refill with recommended fluid type (typically Mercon ATF).

3. Inspect the Power Steering Pump

Sub-steps:
1. Check for any visible leaks around the power steering pump and hoses.
2. If leaks are found, replace the affected hoses or the pump as necessary.
3. Ensure the pump's drive belt is in good condition and properly tensioned.

4. Check Steering Rack and Tie Rod Ends

Sub-steps:
1. Raise the vehicle and secure it on jack stands.
2. Inspect the steering rack for any signs of damage or leaks.
3. Check the tie rod ends for excessive play by moving them while holding the steering wheel.
4. If any components are worn, replace the steering rack or tie rod ends as needed.

5. Verify Electric Power Steering System (If Equipped)

Sub-steps:
1. Inspect the EPS motor and wiring for damage or disconnection.
2. Use a multimeter to test the EPS motor for proper voltage and functionality.
3. Replace any faulty EPS components as necessary.

Tools Required:

OBD-II scanner
Socket set
Torque wrench
Multimeter
Power steering fluid
Jack stands

Parts Required:

Power steering fluid (as specified)
Power steering pump (if necessary)
Tie rod ends (if necessary)
Steering rack (if necessary)

Estimated Repair Time: 2-4 hours

Safety Warnings:

Disconnect the battery before working on electrical systems.
Allow the engine to cool before inspecting any components related to the power steering.