how to troubleshoot a Ford Explorer Fifth Generation (2011-2019) that won't start

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

533 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to troubleshoot and fix a no-start condition in a Ford Explorer (2011-2019). Step-by-step guide with diagnostic steps and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Ensure the vehicle is secure and on a flat surface before performing repairs.

Symptoms

•Engine does not crank when the key is turned
•Dashboard lights illuminate but engine remains silent
•Clicking sound when the ignition is engaged
•No response from the starter motor
•Battery warning light illuminated
•Accessory functions (radio, power windows) may still operate

Diagnostic Steps

1
Check the battery voltage using a multimeter; ensure it is above 12.4 volts.
2
Inspect battery terminals for corrosion and ensure they are tightly connected.
3
Test the fuses related to the starting system (e.g., ignition fuse, starter fuse).
4
Perform a visual inspection of the starter motor and wiring for damage or loose connections.
5
Use an OBD-II scanner to check for any stored diagnostic trouble codes (DTCs).
6
Attempt to jump-start the vehicle to determine if a weak battery is the issue.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Multimeter
•Wire brush
•Wrench set
•Socket set

Parts Required

•Replacement battery (if necessary)
•Starter motor (if necessary)
•Ignition relay (if necessary)

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Diagnostic Steps

1
Check the battery voltage using a multimeter; ensure it is above 12.4 volts.
2
Inspect battery terminals for corrosion and ensure they are tightly connected.
3
Test the fuses related to the starting system (e.g., ignition fuse, starter fuse).
4
Perform a visual inspection of the starter motor and wiring for damage or loose connections.
5
Use an OBD-II scanner to check for any stored diagnostic trouble codes (DTCs).
6
Attempt to jump-start the vehicle to determine if a weak battery is the issue.

Solution

1. Preparation

Gather necessary tools and parts.
Ensure the vehicle is in park (automatic) or neutral (manual).
Disconnect the negative battery terminal to prevent electrical shorts.

2. Battery Inspection and Replacement

Sub-steps:
1. Clean the battery terminals with a wire brush if corrosion is present.
2. Reconnect the battery terminals and test the voltage again.
3. If the battery is below 12.4 volts, replace it with a new, fully charged battery.
Tools Required:
- Wire brush
- Wrench set

3. Starter Motor Inspection

Sub-steps:
1. Locate the starter motor, typically found near the transmission.
2. Inspect wiring harnesses for signs of wear or damage.
3. Use a multimeter to check for voltage at the starter terminal when the ignition key is turned to the start position.
4. If no voltage is detected, trace back to the ignition switch or relay.
5. If voltage is present but the starter does not engage, replace the starter motor.
Tools Required:
- Multimeter
- Socket set

4. Ignition Switch and Relay Check

Sub-steps:
1. Locate the ignition relay in the fuse box and test it with a multimeter for continuity.
2. If the relay is faulty, replace it with a new relay.
3. Check the ignition switch by inspecting the wiring and ensuring proper operation.
4. If the ignition switch is defective, replace it.
Tools Required:
- Multimeter
- Wire connectors