how to fix the remote start not working on my Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

500 words

Problem Statement

Learn how to diagnose and fix the remote start issue on your Ford Explorer (2011-2019). Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect battery before working on electrical systems to prevent shorts

Symptoms

•Remote start button does not respond when pressed
•No engine cranking or starting noise when attempting to remote start
•Indicator lights on the key fob do not illuminate
•Check engine light illuminated on the dashboard
•Vehicle starts normally using the ignition key

Diagnostic Steps

1
Verify that the key fob battery is charged and functioning
2
Check for any error codes using an OBD-II scanner
3
Ensure that all doors and the hood are properly closed
4
Inspect the remote start system fuse for continuity
5
Test the remote start system's antenna and wiring for damage or disconnection
6
Confirm that the vehicle is in 'Park' mode

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Flathead screwdriver
•Wheel chocks

Parts Required

•CR2032 battery (for key fob)
•Replacement fuse (if necessary)

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Diagnostic Steps

1
Verify that the key fob battery is charged and functioning
2
Check for any error codes using an OBD-II scanner
3
Ensure that all doors and the hood are properly closed
4
Inspect the remote start system fuse for continuity
5
Test the remote start system's antenna and wiring for damage or disconnection
6
Confirm that the vehicle is in 'Park' mode

Solution

1. Preparation

Gather necessary tools and parts.
Disconnect the battery to prevent electrical shorts during the repair.
Ensure the vehicle is on a level surface and secured with wheel chocks.

2. Check Key Fob Battery

Remove the battery cover from the key fob using a small flathead screwdriver.
Replace the existing battery with a new CR2032 lithium battery.
Reassemble the key fob and test the remote start function.

3. Inspect and Replace Fuse

Locate the fuse box, typically found under the dashboard or near the driver's side.
Identify the remote start system fuse (refer to the owner’s manual for the exact location).
Use a multimeter to test the fuse for continuity; replace if blown with a new fuse of the same amperage.

4. Test Remote Start Antenna and Wiring

Visually inspect the antenna located near the windshield for any signs of damage or disconnection.
Use a multimeter to check for voltage at the antenna connection.
Repair or replace any damaged wiring or connectors.

5. Check the Vehicle's Status

Ensure that all doors are closed and the hood is securely latched.
Verify that the vehicle is in "Park" mode by checking the gear shift lever.

6. Reconnect Battery and Test

Reconnect the battery terminals and ensure they are tight.
Attempt to use the remote start function to check if it operates correctly.