how to fix the rearview camera not working on Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

528 words

Problem Statement

Learn how to diagnose and fix the rearview camera not working on Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to avoid short circuits.

Symptoms

•Rearview camera display is blank or not activating
•"Check Camera" or similar warning message on the display
•No image or distorted image on the screen
•Backup sensors may not function correctly
•No sound or alerts while reversing

Diagnostic Steps

1
Inspect the rearview camera lens for any obstructions or dirt that may be blocking the view.
2
Check the vehicle's fuse box for any blown fuses related to the rearview camera system.
3
Use an OBD-II scanner to check for any error codes related to the camera or display system.
4
Examine the wiring and connectors leading to the rearview camera for damage or corrosion.
5
Test the camera voltage output with a multimeter to ensure it is receiving power.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Screwdriver set
•Soft cloth for cleaning

Parts Required

•Replacement rearview camera (if necessary)
•Fuses (if blown)

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Diagnostic Steps

1
Inspect the rearview camera lens for any obstructions or dirt that may be blocking the view.
2
Check the vehicle's fuse box for any blown fuses related to the rearview camera system.
3
Use an OBD-II scanner to check for any error codes related to the camera or display system.
4
Examine the wiring and connectors leading to the rearview camera for damage or corrosion.
5
Test the camera voltage output with a multimeter to ensure it is receiving power.

Solution

1. Preparation

Gather necessary tools and parts.
Disconnect the vehicle battery to ensure safety during repairs.

2. Inspect and Clean Camera

Locate the rearview camera, typically mounted above the license plate.
Clean the camera lens with a soft cloth and appropriate cleaner to remove any dirt or debris.

3. Check and Replace Fuses

Open the fuse box and locate the fuse for the rearview camera.
Remove the fuse and inspect it for continuity.
Replace with an identical fuse if it is blown (typically 10A or 15A, check the owner’s manual for specifics).

4. Inspect Wiring and Connectors

Remove the rear trim panel to access the camera wiring harness.
Visually inspect the wires for any fraying or damage.
Disconnect and reconnect the wiring harness to ensure a secure connection.

5. Replace the Camera (if necessary)

If the camera is faulty, remove the old camera by unscrewing it from its mount.
Disconnect the wiring harness from the old camera.
Install the new camera by reversing the removal steps, ensuring it is securely mounted and connected.

6. Reassemble and Test

Reattach the rear trim panel securely.
Reconnect the vehicle battery.
Start the vehicle and shift into reverse to check if the rearview camera is functioning properly.