how to fix the power windows not working in my Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

493 words

Problem Statement

Learn how to diagnose and fix power windows not working in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to prevent shock or short circuits.

Symptoms

•Power window switches unresponsive
•Windows stuck in the closed or open position
•No sound when attempting to operate the windows
•Window lock switch indicator not functioning
•Possible blown fuses related to the power window circuit

Diagnostic Steps

1
Inspect the power window fuses in the fuse box for any blown fuses.
2
Check the power window relay for functionality.
3
Test the window switches for continuity using a multimeter.
4
Examine the wiring harnesses for any signs of damage or corrosion.
5
Inspect the window motor for any physical damage or obstruction.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Multimeter
•Flathead screwdriver

Parts Required

•Replacement fuses (if needed)
•Replacement window switch (if faulty)
•Replacement window motor (if defective)

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Diagnostic Steps

1
Inspect the power window fuses in the fuse box for any blown fuses.
2
Check the power window relay for functionality.
3
Test the window switches for continuity using a multimeter.
4
Examine the wiring harnesses for any signs of damage or corrosion.
5
Inspect the window motor for any physical damage or obstruction.

Solution

1. Preparation

Gather tools: socket set, multimeter, flathead screwdriver, and a replacement fuse or switch if needed.
Disconnect the negative terminal of the battery to ensure safety during the repair.

2. Check and Replace Fuses

Locate the fuse box: Refer to the owner’s manual to find the power window fuse.
Inspect the fuses: Remove the fuses related to the power windows and check for continuity using a multimeter.
Replace blown fuses: If any fuse is blown, replace it with one of the same amperage.

3. Inspect Window Switches

Remove the door panel: Use a flathead screwdriver to carefully pry off the door panel clips and screws.
Access the switch assembly: Disconnect the wiring harness attached to the window switches.
Test for continuity: Use a multimeter to check each switch for electrical continuity. Replace any faulty switch.

4. Examine Wiring and Connections

Inspect wiring: Check the wiring harness for any visible damage or wear.
Repair as needed: If damage is found, splice in new wiring or replace the entire harness if necessary.

5. Test Window Motor

Access the window motor: If the switches and fuses are functional, remove the door panel completely to reach the window motor.
Test the motor: Connect the motor directly to a power source to see if it operates. If it does not work, replace the window motor.