how to fix the power locks not working on Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

586 words

Problem Statement

Learn how to diagnose and fix power locks not working on Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical components to avoid shock
•Allow the vehicle to cool if working on components near the engine

Symptoms

•Power lock switch does not respond when pressed
•Doors do not lock or unlock using the key fob
•Lock/unlock indicators on the dashboard do not illuminate
•Manual lock operation works but electrical operation fails
•Possible clicking sound from the door when attempting to lock/unlock
•Battery drains faster than normal if the locks are continuously trying to engage

Diagnostic Steps

1
Inspect the fuse related to the power locks using the vehicle’s fuse panel diagram
2
Test the power lock switches for continuity using a multimeter
3
Scan for any fault codes using an OBD-II scanner that may indicate issues with the Body Control Module (BCM)
4
Check the wiring harness and connectors at each door for signs of damage or corrosion
5
Inspect the door lock actuators for functionality by applying direct voltage to them
6
Verify the battery voltage to ensure it is within the normal range

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Socket set
•Screwdrivers
•Fuse puller

Parts Required

•Replacement fuse (if blown)
•Power lock switch (if faulty)
•Door lock actuator (if defective)

Related Faults

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Symptoms

•Power lock switch does not respond when pressed

•Doors do not lock or unlock using the key fob

•Lock/unlock indicators on the dashboard do not illuminate

•Manual lock operation works but electrical operation fails

•Possible clicking sound from the door when attempting to lock/unlock

•Battery drains faster than normal if the locks are continuously trying to engage

Diagnostic Steps

1
Inspect the fuse related to the power locks using the vehicle’s fuse panel diagram
2
Test the power lock switches for continuity using a multimeter
3
Scan for any fault codes using an OBD-II scanner that may indicate issues with the Body Control Module (BCM)
4
Check the wiring harness and connectors at each door for signs of damage or corrosion
5
Inspect the door lock actuators for functionality by applying direct voltage to them
6
Verify the battery voltage to ensure it is within the normal range

Solution

1. Preparation

Gather tools: OBD-II scanner, multimeter, socket set, screwdrivers, and safety gloves.
Disconnect the negative battery terminal to prevent electrical shock.

2. Fuse Inspection and Replacement

Locate the fuse box under the dashboard or engine compartment.
Identify the fuse for the power locks using the diagram on the fuse box cover.
Remove the fuse using a fuse puller or pliers.
Inspect the fuse for continuity; replace if blown with a new fuse of the same amperage (typically 10A for power locks).

3. Switch and Wiring Inspection

Remove the door panel using a screwdriver and socket set to access the power lock switch.
Disconnect the wiring harness from the switch and test for continuity with a multimeter.
If no continuity is found, replace the switch.
Check the wiring harness for frayed wires or loose connections; repair as necessary.

4. Testing and Replacing Door Lock Actuators

Disconnect the electrical connector from the door lock actuator.
Use a multimeter to check for voltage at the connector when the lock switch is activated.
If voltage is present but the actuator does not respond, replace the door lock actuator.
To replace, remove the actuator from the door by unscrewing it and disconnecting it from the linkage.

5. Reassembly

Reconnect all wiring harnesses and reattach the door panel.
Ensure all clips and screws are securely fastened.
Reconnect the negative battery terminal.