how to fix the dashboard lights not working on Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

546 words

Problem Statement

Learn how to diagnose and fix dashboard lights not working on Ford Explorer (2011-2019). Step-by-step guide with symptoms, tools, and solutions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to prevent shock or short circuits.
•Allow the vehicle to cool down before working on the dashboard to avoid burns.

Symptoms

•Dashboard lights completely out
•Instrument panel displays are unreadable in low light
•Warning lights may not illuminate
•Possible dimming of other interior lights
•Fuses related to interior lighting may be blown

Diagnostic Steps

1
Inspect the dashboard dimmer switch to ensure it's not set to the lowest setting.
2
Check the fuse for the instrument panel lights using the owner's manual for the specific fuse location.
3
Use an OBD-II scanner to check for any fault codes that might indicate an electrical issue.
4
Visually inspect the wiring harness connected to the dashboard for any signs of damage or loose connections.
5
Test the bulbs of the dashboard lights to ensure they are functional.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Screwdriver set
•Fuse puller or needle-nose pliers
•Trim removal tool

Parts Required

•Replacement fuses (as needed)
•Dashboard bulbs (as needed)

Related Faults

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Diagnostic Steps

1
Inspect the dashboard dimmer switch to ensure it's not set to the lowest setting.
2
Check the fuse for the instrument panel lights using the owner's manual for the specific fuse location.
3
Use an OBD-II scanner to check for any fault codes that might indicate an electrical issue.
4
Visually inspect the wiring harness connected to the dashboard for any signs of damage or loose connections.
5
Test the bulbs of the dashboard lights to ensure they are functional.

Solution

1. Preparation

Gather necessary tools and parts.
Disconnect the negative battery terminal to avoid electrical shock.

2. Check and Replace Fuse

Tools Required: Fuse puller or needle-nose pliers
Open the fuse box located under the dashboard on the driver's side.
Locate the fuse for the instrument panel lights. Refer to the owner’s manual for the correct fuse number.
Inspect the fuse visually; if it is blown (the metal strip is broken), remove it.
Replace with a new fuse of the same amperage rating.

3. Inspect and Replace Dashboard Bulbs

Tools Required: Screwdriver set, possibly a trim removal tool
Remove the dashboard trim panel using a trim removal tool or screwdriver.
Unscrew the instrument cluster assembly and gently pull it out.
Locate the bulb sockets on the back of the cluster and twist them counterclockwise to remove.
Inspect the bulbs; if any are burnt out, replace them with new bulbs of the same type.
Reassemble the instrument cluster by reversing the removal steps.

4. Check Wiring Connections

Tools Required: Multimeter
With the dashboard assembly still accessible, check all wiring connections for tightness.
Use a multimeter to check for continuity through the wiring harness.
Repair any damaged wires or connectors as necessary.