how to fix power door locks not working on Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

580 words

Problem Statement

Learn how to diagnose and fix power door locks not working on Ford Explorer (2011-2019). Step-by-step guide with tools and procedures included.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the negative battery terminal before working on any electrical components.
•Allow time for electrical systems to discharge before handling wiring.

Symptoms

•Power door locks do not respond when using the key fob.
•Door lock buttons on the interior panel do not operate.
•Clicking sound from the door when trying to lock/unlock.
•Key fob battery is not dead (if checked).
•Security system may not be engaging properly.

Diagnostic Steps

1
Check the key fob battery and replace if necessary.
2
Verify the functionality of the door lock switch by testing with a multimeter.
3
Inspect the fuses related to the power door lock system in the fuse box.
4
Perform a visual inspection of the wiring harnesses and connections at each door.
5
Scan for any trouble codes using an OBD-II scanner to identify potential issues with the body control module.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Screwdriver set
•Fuse puller or needle nose pliers
•Wire stripper/crimper
•Electrical tape

Parts Required

•Replacement door lock switch (if necessary)
•Replacement fuse (if blown)

Related Faults

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Diagnostic Steps

1
Check the key fob battery and replace if necessary.
2
Verify the functionality of the door lock switch by testing with a multimeter.
3
Inspect the fuses related to the power door lock system in the fuse box.
4
Perform a visual inspection of the wiring harnesses and connections at each door.
5
Scan for any trouble codes using an OBD-II scanner to identify potential issues with the body control module.

Solution

1. Preparation

Gather all necessary tools and parts.
Ensure the vehicle is parked with the ignition off.
Disconnect the negative battery terminal to prevent electrical shock.

2. Inspect and Replace Fuses

Tools Required: Fuse puller or needle nose pliers.
Locate the fuse box under the dashboard or in the engine compartment.
Identify the fuse related to the door locks (refer to the owner's manual).
Remove the fuse and inspect it for damage (blown fuse may appear dark or broken).
Replace with a new fuse of the same amperage.

3. Check and Replace Door Lock Switch

Tools Required: Screwdriver set, multimeter.
Remove the door panel to access the door lock switch (refer to vehicle service manual for specific instructions).
Disconnect the electrical connector from the door lock switch.
Use a multimeter to test for continuity in the switch.
If defective, replace the door lock switch with a new part.

4. Inspect and Repair Wiring

Tools Required: Wire stripper/crimper, electrical tape.
Visually inspect the wiring harness at each door for damage or corrosion.
Repair any damaged wires using a wire stripper to remove insulation, and then crimp or solder new connectors as necessary.
Use electrical tape to insulate repaired areas.

5. Reprogram Key Fob (if necessary)

Tools Required: Key fob programming tool (if applicable).
Follow the manufacturer's procedure to reprogram the key fob to the vehicle (usually involves a series of actions with the ignition and door locks).
Test the key fob functionality after reprogramming.