how to fix my Ford Explorer Fifth Generation (2011-2019) that won't start just clicks

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

489 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix the clicking sound when starting your Ford Explorer (2011-2019). Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical components to prevent shock or short circuits.
•Handle the battery with care; it contains sulfuric acid and can produce explosive gases.

Symptoms

•Engine does not start; only a clicking sound is heard
•Dashboard lights illuminate but may dim when attempting to start
•Possible weak or dead battery
•Clicking noise originates from the starter motor area
•Electrical accessories may function intermittently or not at all

Diagnostic Steps

1
Check the battery voltage using a multimeter; it should read at least 12.4 volts.
2
Inspect battery terminals and cables for corrosion or loose connections.
3
Perform a load test on the battery to confirm its ability to hold charge.
4
Check for any blown fuses related to the starting system.
5
Test the starter relay by swapping it with a similar functioning relay in the fuse box.
6
If accessible, inspect the starter motor for proper connections and signs of failure.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Multimeter
•Socket set
•Torque wrench
•Battery terminal cleaner
•Screwdriver set

Parts Required

•New battery (if necessary)
•New starter motor (if necessary)
•Starter relay (if confirmed faulty)

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Diagnostic Steps

1
Check the battery voltage using a multimeter; it should read at least 12.4 volts.
2
Inspect battery terminals and cables for corrosion or loose connections.
3
Perform a load test on the battery to confirm its ability to hold charge.
4
Check for any blown fuses related to the starting system.
5
Test the starter relay by swapping it with a similar functioning relay in the fuse box.
6
If accessible, inspect the starter motor for proper connections and signs of failure.

Solution

1. Preparation

Gather necessary tools and parts.
Ensure the vehicle is in a safe, well-ventilated area.
Disconnect the negative battery terminal to prevent electrical hazards.

2. Battery Replacement

Remove the Old Battery
- Use a socket set to unbolt the battery hold-down clamp.
- Carefully lift and remove the battery from the vehicle.
- Dispose of the old battery properly at a recycling center.
Install the New Battery
- Place the new battery in the battery tray.
- Reattach the hold-down clamp and tighten bolts to secure the battery (torque to manufacturer specifications).
- Reconnect the positive terminal first, followed by the negative terminal.

3. Starter Motor Inspection/Replacement

Remove the Starter Motor
- Locate the starter motor, typically near the transmission.
- Disconnect electrical connectors from the starter motor.
- Remove the mounting bolts using a socket set.
- Carefully extract the starter from the engine bay.
Install the New Starter Motor
- Position the new starter motor into place.
- Secure it with mounting bolts, tightening them to manufacturer specifications.
- Reconnect electrical connectors ensuring they are snug.