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how to fix Ford Explorer Fifth Generation (2011-2019) transfer case problems - Ford Explorer
Home/Cars/Ford/Explorer/Fifth Generation (2011-2019)/how to fix Ford Explorer Fifth Generation (2011-2019) transfer case problems

how to fix Ford Explorer Fifth Generation (2011-2019) transfer case problems

Ford Explorer Fifth Generation (2011-2019)

Error Codes
3-5 hours
Time
medium
Difficulty
high
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
4 min read
666 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix transfer case problems in Ford Explorer Fifth Generation (2011-2019). Step-by-step guide with symptoms and repair instructions.

Affected Component
Transmission
Estimated Time
3-5 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery to prevent electrical shorts

Symptoms

  • •Difficulty engaging four-wheel drive
  • •Unusual noises (grinding or clunking) from the transfer case
  • •Transmission slipping or harsh shifting
  • •Warning lights illuminated on the dashboard (e.g., 4WD indicator)
  • •Fluid leaks under the vehicle
  • •Poor vehicle traction in slippery conditions

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II scanner
  • •Socket set
  • •Multimeter
  • •Seal puller
  • •Gasket scraper
  • •Drain pan
  • •Funnel

Parts Required

  • •Transfer case fluid
  • •New seals
  • •Transfer case shift motor (if replacement is necessary)

Additional Information

Affected Component
Transmission
Estimated Time
3-5 hours
Difficulty
medium
Severity
high
Tools Required
7 items
Parts Required
3 items

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Solution
1. Preparation
  • Gather tools and parts needed for the repair.
  • Ensure the vehicle is parked on a level surface and securely lift it using jack stands.
  • Disconnect the battery to prevent electrical shorts.
2. Drain and Replace Transfer Case Fluid
  • Tools Required: Socket set, drain pan, funnel.
  • Sub-steps:
    1. Place a drain pan underneath the transfer case.
    2. Remove the drain plug using a socket wrench and allow the old fluid to completely drain.
    3. Inspect the drain fluid for metal shavings or excessive contamination.
    4. Replace the drain plug and torque it to the manufacturer’s specifications.
3. Inspect and Replace Transfer Case Seals
  • Tools Required: Socket set, seal puller, gasket scraper.
  • Sub-steps:
    1. Remove the transfer case from the vehicle if necessary (follow manufacturer guidelines).
    2. Use a seal puller to extract old seals from the transfer case.
    3. Clean the seal mounting surfaces with a gasket scraper.
    4. Install new seals, ensuring they are seated properly.
4. Repair or Replace Transfer Case Shift Motor
  • Tools Required: Socket set, multimeter, wiring harness repair kit (if needed).
  • Sub-steps:
    1. Disconnect the wiring harness from the shift motor.
    2. Use a multimeter to test for power and ground at the motor connector.
    3. If the motor is defective, remove it from the transfer case.
    4. Install a new shift motor and reconnect the wiring harness.
5. Refill Transfer Case with New Fluid
  • Tools Required: Funnel.
  • Sub-steps:
    1. Fill the transfer case with the appropriate type of fluid as specified by the manufacturer.
    2. Use a funnel to avoid spillage and fill until the fluid begins to seep out of the fill hole.
    3. Replace and secure the fill plug.
6. Reconnect Battery and Test Drive
  • Reconnect the battery and start the vehicle.
  • Test the four-wheel drive system in various modes to ensure proper operation.