how to fix Ford Explorer Fifth Generation (2011-2019) electric power steering problems

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

515 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix electric power steering problems in Ford Explorer (2011-2019). Step-by-step guide with tools and tips for repair.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to prevent shocks.
•Allow the vehicle's components to cool down before starting work to avoid burns.

Symptoms

•Steering wheel becomes difficult to turn
•Illuminated steering warning light on the dashboard
•Unusual noise from the steering column
•Intermittent loss of power steering assist
•Steering feels loose or vague

Diagnostic Steps

1
Scan for error codes using an OBD-II scanner to check for any relevant trouble codes related to the EPS system.
2
Inspect the power steering fluid level and condition; ensure it meets manufacturer specifications.
3
Visual inspection of wiring harness and connectors for any signs of damage or corrosion.
4
Test the EPS motor with a multimeter to check for proper voltage and ground.
5
Check the steering angle sensor for proper operation and calibration.
6
Inspect the steering column for any mechanical obstructions or wear.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Socket set
•Torque wrench
•Screwdrivers

Parts Required

•EPS motor (if defective)
•Steering angle sensor (if malfunctioning)
•Power steering fluid

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Diagnostic Steps

1
Scan for error codes using an OBD-II scanner to check for any relevant trouble codes related to the EPS system.
2
Inspect the power steering fluid level and condition; ensure it meets manufacturer specifications.
3
Visual inspection of wiring harness and connectors for any signs of damage or corrosion.
4
Test the EPS motor with a multimeter to check for proper voltage and ground.
5
Check the steering angle sensor for proper operation and calibration.
6
Inspect the steering column for any mechanical obstructions or wear.

Solution

1. Preparation

Gather all necessary tools and parts.
Disconnect the vehicle battery to prevent any electrical shorts.
Ensure the vehicle is on a level surface and securely raised if needed.

2. Remove EPS Motor

Tools Required: Socket set, torque wrench, screwdrivers.
Sub-steps:
1. Remove the under-dash panel to access the EPS motor.
2. Disconnect electrical connectors related to the EPS motor.
3. Unbolt and remove the EPS motor from the steering column.
4. Inspect the mounting points and condition of the motor.

3. Inspect and Replace Components

Tools Required: Multimeter, replacement parts as needed.
Sub-steps:
1. Test the EPS motor for continuity using a multimeter; replace if defective.
2. Check the steering angle sensor and replace if it’s malfunctioning.
3. Inspect the wiring harness for shorts or open circuits; repair or replace as necessary.

4. Reassemble and Reconnect

Tools Required: Torque wrench.
Sub-steps:
1. Reinstall the EPS motor, ensuring all bolts are torqued to manufacturer specifications.
2. Reconnect all electrical connectors securely.
3. Reattach the under-dash panel.

5. Final Checks

Reconnect the vehicle battery.
Fill the power steering fluid reservoir to the proper level.
Start the engine and turn the steering wheel to check for proper operation.