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how to fix faulty power mirrors in my Ford Explorer Fifth Generation (2011-2019) - Ford Explorer
Home/Cars/Ford/Explorer/Fifth Generation (2011-2019)/how to fix faulty power mirrors in my Ford Explorer Fifth Generation (2011-2019)

how to fix faulty power mirrors in my Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes
2-4 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
512 words

Problem Statement

Learn how to diagnose and fix faulty power mirrors in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component
Electrical
Estimated Time
2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical components to avoid shocks or shorts

Symptoms

  • •Power mirrors do not adjust when the control switch is activated
  • •Mirrors move erratically or only partially adjust
  • •Clicking or grinding noise when attempting to move the mirrors
  • •Mirror heating function does not work
  • •Error message on the dashboard related to mirror adjustments

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Screwdriver set
  • •Multimeter
  • •Trim removal tool
  • •Socket set

Parts Required

  • •Power mirror control switch
  • •Mirror motor assembly

Additional Information

Affected Component
Electrical
Estimated Time
2-4 hours
Difficulty
medium
Severity
medium
Tools Required
4 items
Parts Required
2 items

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Solution
1. Preparation
  • Tools Required: Screwdriver set, multimeter, trim removal tool, socket set
  • Disconnect the negative battery terminal to prevent electrical shorts.
2. Access the Mirror Control Switch
  1. Use a trim removal tool to gently pry off the trim panel surrounding the mirror control switch.
  2. Unscrew and remove the mirror control switch from its housing.
  3. Disconnect the wiring harness from the back of the switch.
3. Inspect and Test the Switch
  1. Using a multimeter, check for continuity across the switch terminals when pressed in different directions.
  2. If the switch is faulty, replace it with a new unit.
  3. Reconnect the wiring harness to the new switch.
4. Check Mirror Assembly and Wiring
  1. If the switch is functional, access the mirror assembly by removing any screws or fasteners securing the mirror to the door.
  2. Disconnect the wiring harness from the mirror assembly.
  3. Inspect the mirror motor for signs of damage or wear; replace if necessary.
  4. Check the wiring harness for continuity and replace any damaged wires.
5. Reassemble and Test
  1. Reconnect the mirror assembly and secure it with screws.
  2. Reinstall the mirror control switch into its housing and snap the trim panel back in place.
  3. Reconnect the negative battery terminal.