how to diagnose the suspension problems on Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

498 words

Problem Statement

Learn how to diagnose and fix suspension problems on Ford Explorer Fifth Generation (2011-2019). Step-by-step guide with symptoms and diagnostic procedures.

Affected Component

Suspension

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is securely lifted before working underneath.
•Always disconnect the battery before working on electrical components.
•Ensure the vehicle is on a flat surface and securely lifted before performing any inspections or repairs.

Symptoms

•Clunking or rattling noise when driving over bumps
•Uneven tire wear across all tires
•Vehicle sways or leans excessively during turns
•Rough ride quality or excessive bouncing
•Warning light illuminated on the dashboard (if equipped with active suspension features)

Diagnostic Steps

1
Inspect the vehicle visually for any obvious damage to suspension components such as control arms, bushings, and shocks.
2
Check tire pressure and alignment to rule out related issues.
3
Perform a bounce test by pushing down on each corner of the vehicle and observing the rebound; excessive bouncing may indicate worn shocks.
4
Listen for noises while driving over bumps or uneven surfaces to identify potential loose or damaged components.
5
Use an OBD-II scanner to check for any suspension-related error codes.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Jack and jack stands
•Tire iron
•OBD-II scanner
•Flashlight
•Socket set
•Torque wrench

Parts Required

•Replacement shocks
•Control arms
•Bushings
•Sway bar links

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Diagnostic Steps

1
Inspect the vehicle visually for any obvious damage to suspension components such as control arms, bushings, and shocks.
2
Check tire pressure and alignment to rule out related issues.
3
Perform a bounce test by pushing down on each corner of the vehicle and observing the rebound; excessive bouncing may indicate worn shocks.
4
Listen for noises while driving over bumps or uneven surfaces to identify potential loose or damaged components.
5
Use an OBD-II scanner to check for any suspension-related error codes.

Solution

1. Preparation

Tools Required: Jack and jack stands, tire iron, OBD-II scanner, flashlight
Raise the vehicle and secure it with jack stands to ensure safety while inspecting suspension components.
Remove the wheels for better access to the suspension system.

2. Inspect Suspension Components

Sub-steps:
1. Examine control arms, bushings, and ball joints for signs of wear or damage.
2. Check shock absorbers for leaks or physical damage.
3. Inspect coil springs for cracks or breaks.
4. Look at sway bar links and bushings for play or wear.
Safety Warnings: Ensure the vehicle is securely lifted before working underneath.

3. Replace Worn Components

Sub-steps:
1. If any components are found to be worn, use a socket set to remove the affected parts.
2. Install the new parts using the manufacturer's specifications for torque values.
3. Reassemble any components that were removed during inspection.
Parts Required: Replacement shocks, control arms, bushings, sway bar links (as necessary).

4. Alignment Check

Sub-steps:
1. After replacing any suspension components, take the vehicle to a professional alignment shop.
2. Ensure the alignment is adjusted according to specifications provided by the manufacturer.