how to diagnose the steering column issues in my Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

547 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix steering column issues in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems.
•Allow the engine to cool before working on the steering components.

Symptoms

•Difficulty turning the steering wheel
•Unusual grinding or clicking noises from the steering column
•Steering wheel feels loose or has excessive play
•Dashboard warning light (often the power steering warning light) illuminated
•Intermittent power steering assist loss
•Vibration or shaking in the steering wheel

Diagnostic Steps

1
Inspect the steering column for visible damage or misalignment.
2
Check the power steering fluid level and condition.
3
Use an OBD-II scanner to check for any error codes related to the steering system.
4
Test the power steering pump for proper operation.
5
Inspect the electrical connections to the steering column and power steering system for corrosion or wear.
6
Verify the functionality of the torque sensor and steering angle sensor if equipped.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Socket set
•Torque wrench
•Multimeter
•Steering wheel puller
•Fluid catch pan

Parts Required

•Power steering fluid
•Steering column assembly (if replacement is necessary)
•Electrical connectors (if damaged)

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Symptoms

•Difficulty turning the steering wheel

•Unusual grinding or clicking noises from the steering column

•Steering wheel feels loose or has excessive play

•Dashboard warning light (often the power steering warning light) illuminated

•Intermittent power steering assist loss

•Vibration or shaking in the steering wheel

Diagnostic Steps

1
Inspect the steering column for visible damage or misalignment.
2
Check the power steering fluid level and condition.
3
Use an OBD-II scanner to check for any error codes related to the steering system.
4
Test the power steering pump for proper operation.
5
Inspect the electrical connections to the steering column and power steering system for corrosion or wear.
6
Verify the functionality of the torque sensor and steering angle sensor if equipped.

Solution

1. Preparation

Tools Required: OBD-II scanner, socket set, torque wrench, multimeter, steering wheel puller, and fluid catch pan.
Disconnect the negative battery terminal to prevent electrical shorts.
Allow the vehicle to cool if it has been recently driven.

2. Inspect and Replace Power Steering Fluid

Sub-steps:
1. Locate the power steering fluid reservoir.
2. Remove the cap and check the fluid level.
3. If low, add manufacturer-recommended power steering fluid to the appropriate level.
4. If the fluid is dark or contaminated, drain the fluid using a fluid catch pan.
5. Refill with fresh power steering fluid.

3. Check and Repair Electrical Connections

Sub-steps:
1. Visually inspect wiring harnesses connected to the steering column.
2. Use a multimeter to check for continuity and proper voltage at the connectors.
3. Repair or replace any damaged wiring or corroded connectors.
4. Ensure all connections are secure.

4. Replace the Steering Column Assembly (If necessary)

Sub-steps:
1. Remove the steering wheel using a steering wheel puller.
2. Disconnect any electrical connectors from the airbag and steering column.
3. Remove bolts securing the steering column to the vehicle.
4. Carefully remove the steering column and replace it with a new or refurbished unit.
5. Reinstall bolts to manufacturer-specified torque values.
6. Reconnect the steering wheel and electrical connectors.