how to diagnose the clicking noise in my Ford Explorer Fifth Generation (2011-2019) steering column

Ford Explorer Fifth Generation (2011-2019)

Error Codes

1-3 hours

Time

medium

Difficulty

medium

Severity

3 min read

482 words

Problem Statement

Learn how to diagnose and fix clicking noise in the steering column of Ford Explorer (2011-2019). Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Steering

Estimated Time

1-3 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect battery before working on electrical systems.
•Ensure the vehicle is securely raised if working underneath.

Symptoms

•Clicking noise when turning the steering wheel
•Noise occurs at specific angles of steering input
•Possible loosening feeling in the steering
•Potential vibration felt through the steering wheel
•Increased resistance when turning the wheel

Diagnostic Steps

1
Inspect the steering column covers for any signs of wear or damage that may cause noise.
2
Check the steering fluid level and condition; low or contaminated fluid can lead to noise.
3
Use a stethoscope or mechanic's listening device to pinpoint the source of the clicking noise.
4
Visually inspect the universal joints and intermediate shaft for wear or binding.
5
Check for any loose bolts or fasteners in the steering assembly.
6
Test the steering system by turning the wheel while the vehicle is stationary to replicate the noise.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Torx screwdriver
•Torque wrench
•Stethoscope or mechanic's listening device
•Visual inspection tools (flashlight, mirror)

Parts Required

•Replacement universal joint or intermediate shaft (if worn)
•Steering column cover screws (if damaged)

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Diagnostic Steps

1
Inspect the steering column covers for any signs of wear or damage that may cause noise.
2
Check the steering fluid level and condition; low or contaminated fluid can lead to noise.
3
Use a stethoscope or mechanic's listening device to pinpoint the source of the clicking noise.
4
Visually inspect the universal joints and intermediate shaft for wear or binding.
5
Check for any loose bolts or fasteners in the steering assembly.
6
Test the steering system by turning the wheel while the vehicle is stationary to replicate the noise.

Solution

1. Preparation

Gather necessary tools and parts.
Ensure the vehicle is parked on a flat surface and secured with wheel chocks.
Disconnect the negative battery terminal to prevent electrical issues.

2. Inspect and Remove Steering Column Covers

Remove the screws securing the steering column covers using a Torx screwdriver.
Gently pry off the covers to expose the steering components.

3. Examine Steering Components

Inspect the universal joints and intermediate shaft for signs of wear or binding.
- Tools Required: Visual inspection tools, flashlight.
If wear is found, replace the faulty components.

4. Tighten Loose Fasteners

Locate and tighten any loose bolts or fasteners in the steering assembly using a torque wrench.
- Torque Specifications: Refer to service manual for specific torque values.
Recheck the steering column for any remaining noise.

5. Reassemble Steering Column

Reattach the steering column covers and secure them with screws.
Tools Required: Torx screwdriver.

6. Reconnect Battery

Reconnect the negative battery terminal.