how to diagnose steering column noise in Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

547 words

Problem Statement

Learn how to diagnose and fix steering column noise in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems
•Allow engine to cool before opening the power steering reservoir

Symptoms

•Grinding or squeaking noise when turning the steering wheel
•Loose or wobbly steering feel
•Intermittent clicking sound during steering input
•Unusual vibrations felt through the steering wheel
•Steering wheel resistance when turning

Diagnostic Steps

1
Inspect steering column components for any loose or damaged parts
2
Check power steering fluid level and inspect for leaks
3
Scan for error codes using OBD-II scanner
4
Test steering system by turning the steering wheel from lock to lock
5
Check for Technical Service Bulletins (TSBs) related to steering issues
6
Inspect intermediate steering shaft for wear or damage

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Socket set
•Torque wrench
•Steering wheel puller
•Turkey baster or fluid siphon

Parts Required

•Power steering fluid (Mercon ATF)
•Intermediate steering shaft (if needed)

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Diagnostic Steps

1
Inspect steering column components for any loose or damaged parts
2
Check power steering fluid level and inspect for leaks
3
Scan for error codes using OBD-II scanner
4
Test steering system by turning the steering wheel from lock to lock
5
Check for Technical Service Bulletins (TSBs) related to steering issues
6
Inspect intermediate steering shaft for wear or damage

Solution

1. Preparation

Gather tools and parts needed.
Ensure the vehicle is parked on a level surface with the ignition off.
Disconnect the battery to prevent electrical issues during the repair.

2. Inspect and Tighten Steering Column Bolts

Sub-steps:
- Locate the steering column bolts under the dashboard.
- Using a socket set, tighten any loose bolts to the manufacturer's torque specifications (usually around 18-25 ft-lbs).
- Recheck for noise during a turn test after tightening.

3. Replace Power Steering Fluid

Sub-steps:
- Locate the power steering reservoir and remove the cap.
- Using a turkey baster or fluid siphon, remove old fluid from the reservoir.
- Refill with new power steering fluid (recommended type: Mercon ATF) to the proper level.
- Turn the steering wheel back and forth to bleed air from the system and check for noise again.

4. Replace Intermediate Steering Shaft (if necessary)

Sub-steps:
- Remove the steering wheel (if required) using a steering wheel puller.
- Disconnect the intermediate steering shaft at both ends (column and rack).
- Install the new intermediate steering shaft, ensuring it is properly aligned and secured.
- Reassemble the steering wheel and reconnect the battery.