how to diagnose and fix Ford Explorer Fifth Generation (2011-2019) suspension noise

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

498 words

Problem Statement

Learn how to diagnose and fix suspension noise in Ford Explorer Fifth Generation (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Suspension

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Always allow the vehicle to cool before working on suspension components.
•Ensure the vehicle is securely lifted and supported with jack stands before working underneath.

Symptoms

•Clunking or banging noise when driving over bumps
•Creaking sounds during turns
•Excessive bouncing or swaying of the vehicle
•Uneven tire wear
•Steering wheel vibrations while driving

Diagnostic Steps

1
Inspect the suspension components visually for any obvious wear or damage.
2
Perform a bounce test by pushing down on each corner of the vehicle to assess strut performance.
3
Check for play in the ball joints by lifting the vehicle and shaking the wheel in and out.
4
Use a stethoscope or mechanic's stethoscope to isolate the noise source while the vehicle is moving.
5
Inspect the sway bar links and bushings for looseness or damage.
6
Check the alignment settings using an alignment machine to ensure proper suspension geometry.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Wrench set
•Torque wrench
•Mechanic’s stethoscope
•Jack and jack stands

Parts Required

•Replacement struts (if necessary)
•Sway bar links
•Sway bar bushings

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Diagnostic Steps

1
Inspect the suspension components visually for any obvious wear or damage.
2
Perform a bounce test by pushing down on each corner of the vehicle to assess strut performance.
3
Check for play in the ball joints by lifting the vehicle and shaking the wheel in and out.
4
Use a stethoscope or mechanic's stethoscope to isolate the noise source while the vehicle is moving.
5
Inspect the sway bar links and bushings for looseness or damage.
6
Check the alignment settings using an alignment machine to ensure proper suspension geometry.

Solution

1. Preparation

Gather necessary tools and parts.
Ensure the vehicle is parked on a level surface and the parking brake is engaged.
Disconnect the battery if working near electronic components.

2. Inspect and Replace Worn Components

Inspect Suspension Components:
- Remove the wheel using a socket set.
- Check struts, shocks, bushings, and ball joints for wear or damage.
Replace Worn Parts:
1. If struts are worn, remove the upper strut mount bolts and lower strut bolts using a socket set.
2. Replace with new struts, ensuring to torque bolts to manufacturer specifications (usually around 50-60 ft-lbs for strut bolts).
3. Reinstall the wheel and lower the vehicle.

3. Replace Sway Bar Links and Bushings

Remove Old Sway Bar Links:
1. Using a wrench, remove the sway bar link nuts from both ends.
2. Replace with new sway bar links.
Replace Bushings:
1. Remove the sway bar from its mounts.
2. Replace the bushings with new ones, ensuring they are properly seated.

4. Test Drive and Final Inspection

After all replacements, conduct a test drive to check for noise elimination.
Perform a final visual inspection of all replaced components to ensure proper installation.