how do I fix the electric power steering issue in my Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

3 min read

535 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix electric power steering issues in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to avoid shock.

Symptoms

•Steering wheel feels heavy or hard to turn
•Warning light illuminated on the dashboard
•No power assist while steering
•Intermittent steering assistance
•Unusual noises when turning the steering wheel

Diagnostic Steps

1
Scan the vehicle's OBD-II system for error codes related to the EPS.
2
Inspect the EPS fuse and relay for continuity and proper operation.
3
Check the power steering fluid level and condition (if applicable).
4
Visually inspect the wiring harness and connectors for damage or corrosion.
5
Test the EPS motor for proper voltage and ground using a multimeter.
6
Inspect the steering column for any mechanical obstructions or damage.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Torque wrench
•Socket set
•Screwdriver set
•Pliers

Parts Required

•EPS fuse (if blown)
•EPS relay (if faulty)
•New EPS motor (if defective)

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Diagnostic Steps

1
Scan the vehicle's OBD-II system for error codes related to the EPS.
2
Inspect the EPS fuse and relay for continuity and proper operation.
3
Check the power steering fluid level and condition (if applicable).
4
Visually inspect the wiring harness and connectors for damage or corrosion.
5
Test the EPS motor for proper voltage and ground using a multimeter.
6
Inspect the steering column for any mechanical obstructions or damage.

Solution

1. Preparation

Gather necessary tools and parts.
Park the vehicle on a level surface and engage the parking brake.
Disconnect the battery to prevent electrical shock.

Tools Required:

OBD-II scanner
Multimeter
Torque wrench
Socket set
Screwdriver set
Pliers

2. Inspect and Replace Fuses

Locate the fuse box (refer to the owner's manual for the exact location).
Remove the EPS fuse using a fuse puller or pliers.
Inspect the fuse for continuity; replace if blown.
Check the EPS relay in the fuse box; replace if necessary.

3. Check Wiring and Connectors

Remove the steering column cover to access the wiring harness.
Inspect all wiring for frays, corrosion, or loose connections.
Disconnect and reconnect any damaged connectors to ensure a good connection.

4. Test and Replace EPS Motor

Reconnect the battery and use a multimeter to test the EPS motor’s voltage.
If voltage is present but the motor does not operate, remove the EPS motor from the steering rack.
- Sub-steps:
- Disconnect any associated wiring and connectors.
- Remove mounting bolts from the EPS motor.
- Carefully pull the motor from the steering assembly.
Install a new EPS motor if the original is faulty.
- Sub-steps:
- Position the new motor in place.
- Secure with mounting bolts to the manufacturer's torque specifications.
- Reconnect wiring and connectors.

5. Reassemble and Test

Reattach the steering column cover.
Reconnect the battery.
Conduct a test drive to ensure proper steering functionality.