how can I fix the power windows on my Ford Explorer Fifth Generation (2011-2019) that won't go down

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

4 min read

670 words

Problem Statement

Learn how to diagnose and fix power windows that won't go down in Ford Explorer (2011-2019). Step-by-step guide with tools and parts required.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical components to ensure safety.

Symptoms

•Power window switch does not respond when pressed
•Windows remain closed with no movement
•Driver's side master control switch may be unresponsive
•Possible blown fuse related to power windows
•No sound from window motor when switch is activated

Diagnostic Steps

1
Inspect the power window fuse in the fuse box for any signs of damage or failure.
2
Use an OBD-II scanner to check for any related error codes that might indicate electrical issues.
3
Test the power window switches (both master and individual) for functionality using a multimeter.
4
Check the wiring harness and connections to the window motor for any visible damage or disconnections.
5
Test the window motor directly by applying power to it to see if it operates independently of the switch.
6
Inspect the window regulator for any mechanical binding or damage that could prevent window movement.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Screwdriver set
•Multimeter
•Wire strippers
•Electrical tape
•Fuse puller

Parts Required

•Power window switch (if faulty)
•Power window motor (if faulty)
•Window regulator (if damaged)
•Replacement fuse (if blown)

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Diagnostic Steps

1
Inspect the power window fuse in the fuse box for any signs of damage or failure.
2
Use an OBD-II scanner to check for any related error codes that might indicate electrical issues.
3
Test the power window switches (both master and individual) for functionality using a multimeter.
4
Check the wiring harness and connections to the window motor for any visible damage or disconnections.
5
Test the window motor directly by applying power to it to see if it operates independently of the switch.
6
Inspect the window regulator for any mechanical binding or damage that could prevent window movement.

Solution

1. Preparation

Gather necessary tools: screwdriver set, multimeter, wire strippers, electrical tape, and a replacement fuse if needed.
Disconnect the vehicle battery to ensure safety while working on electrical components.

2. Inspect and Replace Fuse

Locate the Fuse Box: Find the fuse box under the dashboard or in the engine compartment.
Remove the Fuse: Use a fuse puller or pliers to extract the power window fuse.
Inspect the Fuse: Check if the metal strip inside the fuse is broken or burnt.
Replace the Fuse: If damaged, replace it with a new fuse of the same amperage (usually 30A for power windows).

3. Test and Replace Switches

Access the Switch: Carefully pry off the panel covering the window switch using a flat screwdriver.
Remove the Switch: Disconnect the electrical connector from the power window switch.
Test the Switch: Use a multimeter to check for continuity when the switch is pressed.
Replace if Necessary: If the switch is faulty, replace it with a new one by reconnecting the electrical harness and securing it back into the panel.

4. Test and Replace Window Motor

Access the Motor: Remove the interior door panel using a screwdriver or trim tool.
Disconnect the Motor: Locate the window motor and unplug the electrical connector.
Directly Test the Motor: Using jumper wires, connect the motor directly to the battery to check if it operates.
Replace if Necessary: If the motor does not operate, remove it by unscrewing the mounting bolts and replacing it with a new motor.

5. Inspect Window Regulator

Check the Regulator: While the door panel is off, visually inspect the window regulator for any signs of wear or damage.
Replace if Necessary: If binding or damage is found, remove the regulator assembly by unscrewing it and replace it with a new regulator.