why does my Tesla Model S Original (2012-2020) show a "charging interrupted" error?

Tesla Model S Plaid/Refresh (2021-present)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

534 words

Problem Statement

Learn how to diagnose and fix the charging interrupted error in Tesla Model S (2012-2020). Step-by-step guide with symptoms, diagnostic steps, and solutions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Always disconnect the charging cable before inspecting or cleaning any components.

Symptoms

•Charging interrupted error message displayed on the screen
•Charging indicator light blinking or showing red
•Vehicle not gaining any battery percentage
•Charger may feel warm or hot to the touch
•Charging cable may not latch securely into the vehicle
•Reduced charging speed or failure to start charging

Diagnostic Steps

1
Check the charging station for any visible damage or error indicators.
2
Inspect the charging cable for frays, cracks, or other physical damage.
3
Verify that the charging connector is properly seated in the vehicle’s charge port.
4
Use the Tesla app or vehicle screen to check for any specific error codes related to charging.
5
Test the charging station with another compatible vehicle to ensure it is functioning properly.
6
Check the vehicle's battery status and any software updates that may be pending.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Soft cloth
•Electrical contact cleaner

Parts Required

•New charging cable (if damaged and needs replacement)

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Symptoms

•Charging interrupted error message displayed on the screen

•Charging indicator light blinking or showing red

•Vehicle not gaining any battery percentage

•Charger may feel warm or hot to the touch

•Charging cable may not latch securely into the vehicle

•Reduced charging speed or failure to start charging

Diagnostic Steps

1
Check the charging station for any visible damage or error indicators.
2
Inspect the charging cable for frays, cracks, or other physical damage.
3
Verify that the charging connector is properly seated in the vehicle’s charge port.
4
Use the Tesla app or vehicle screen to check for any specific error codes related to charging.
5
Test the charging station with another compatible vehicle to ensure it is functioning properly.
6
Check the vehicle's battery status and any software updates that may be pending.

Solution

1. Preparation

Tools Required: None required for this step.
Ensure the vehicle is in a safe location and parked on a level surface.
Disconnect the charging cable if it is currently connected.

2. Inspect Charging Equipment

Examine the charging station and cable:
- Look for any visible damage or wear on the charging cable.
- Ensure the charging station is powered on and functioning.
If using a home charger, check the circuit breaker for any tripped switches.

3. Clean Charging Port

Tools Required: Soft cloth or electrical contact cleaner.
Inspect the vehicle's charging port for debris or dirt.
Using a soft cloth, gently clean the charging port to ensure a good connection.

4. Reset Charging System

Tools Required: None required.
Power cycle the vehicle by following these steps:
- Press and hold the brake pedal.
- While holding the brake, press and hold the two scroll wheels on the steering wheel until the screen goes black and then release.
Wait for the vehicle to reboot and check if the error persists.

5. Test with Alternate Charging Source

Connect the vehicle to a different charging station (if available).
Monitor for any changes in the charging status and check if the issue is resolved.