how to reset the navigation system in Tesla Model S Original (2012-2020)

Tesla Model S Plaid/Refresh (2021-present)

10-15 minutes

Time

easy

Difficulty

medium

Severity

3 min read

419 words

Problem Statement

Learn how to reset the unresponsive navigation system in Tesla Model S (2012-2020). Step-by-step guide to restore functionality quickly and safely.

Affected Component

Electrical

Estimated Time

10-15 minutes

Important safety information - read before proceeding

•Ensure the vehicle is stationary and parked safely before performing any resets.

1
Check if the vehicle's software is up to date by accessing the software menu.
2
Verify if other functions of the touchscreen are operational to determine if the issue is isolated to the navigation system.
3
Inspect the GPS signal strength through the vehicle's settings to see if it is receiving a proper signal.
4
Attempt to reboot the touchscreen by holding down both scroll wheels on the steering wheel until the screen goes black and the Tesla logo appears.

After completing the repair, verify that the issue has been resolved:

To prevent this issue from occurring again:

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Diagnostic Steps

1
Check if the vehicle's software is up to date by accessing the software menu.
2
Verify if other functions of the touchscreen are operational to determine if the issue is isolated to the navigation system.
3
Inspect the GPS signal strength through the vehicle's settings to see if it is receiving a proper signal.
4
Attempt to reboot the touchscreen by holding down both scroll wheels on the steering wheel until the screen goes black and the Tesla logo appears.

Solution

1. Preparation

Ensure the vehicle is parked safely and not in motion.
Have the vehicle in a well-ventilated area to avoid battery overheating during the reset.

2. Reboot the Touchscreen

Locate the Scroll Wheels: Identify the two scroll wheels on the steering wheel.
Perform the Reboot:
- Press and hold both scroll wheels simultaneously.
- Continue holding them until the touchscreen goes black (this may take about 10 seconds).
- Release the scroll wheels when the Tesla logo appears on the screen.
Wait for the System to Reboot: Allow the system a few moments to fully reboot and restore functionality.

After rebooting, open the navigation app on the touchscreen.
Verify that the maps load correctly and check if the location services are functioning by entering a destination.
Test voice commands to ensure they are recognized.