how to find out if my Tesla Model S Original (2012-2020) has a software update available?

Tesla Model S Plaid/Refresh (2021-present)

Error Codes

N/A

Time

easy

Difficulty

low

Severity

3 min read

465 words

Problem Statement

Learn how to check for software updates on your Tesla Model S (2012-2020). Step-by-step guide to ensure your vehicle is up to date.

Affected Component

Electrical

Estimated Time

N/A

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is stationary and in park before checking for updates.

Symptoms

•No notifications received regarding software updates
•Unusual vehicle behaviors or performance issues
•Inability to access new features or improvements
•Tesla app does not indicate any pending updates
•"Software Update" section is not showing recent updates

Diagnostic Steps

1
Check Vehicle Notifications: Look for any notifications on the vehicle's touchscreen regarding software updates.
2
Access Software Update Menu: Navigate to the 'Software' tab on the Tesla touchscreen to check for available updates manually.
3
Inspect App Settings: Open the Tesla mobile app and check the 'Software' section for any update notifications.
4
Verify Internet Connection: Ensure that the vehicle is connected to Wi-Fi, as updates are downloaded over Wi-Fi.
5
Contact Tesla Support: If no update is found, contact Tesla's customer support for confirmation on the update availability.

Solution

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Tesla mobile app
•Vehicle touchscreen

Parts Required

•None

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Diagnostic Steps

1
Check Vehicle Notifications: Look for any notifications on the vehicle's touchscreen regarding software updates.
2
Access Software Update Menu: Navigate to the 'Software' tab on the Tesla touchscreen to check for available updates manually.
3
Inspect App Settings: Open the Tesla mobile app and check the 'Software' section for any update notifications.
4
Verify Internet Connection: Ensure that the vehicle is connected to Wi-Fi, as updates are downloaded over Wi-Fi.
5
Contact Tesla Support: If no update is found, contact Tesla's customer support for confirmation on the update availability.

Solution

1. Preparation

Tools Required: Tesla mobile app or vehicle touchscreen
Ensure the vehicle is in park and the touchscreen is on.

2. Check Software Update via Touchscreen

From the main menu, tap on 'Controls'.
Select 'Software' to access the software update information.
If an update is available, follow the prompts to initiate the download and installation.

3. Check Software Update via Tesla App

Open the Tesla mobile app on your smartphone.
Tap on 'Software' in the main menu.
Review the information displayed to see if an update is available.
If an update is present, follow the instructions provided in the app to download and install.

4. Confirm Wi-Fi Connection

Ensure the vehicle is parked within range of a reliable Wi-Fi network.
From the 'Controls' menu, navigate to 'Wi-Fi' settings.
Connect to the desired Wi-Fi network if not already connected.

5. Installing the Update

Once the update is downloaded, the vehicle will prompt you to install it.
Follow on-screen prompts to complete the installation process.
Allow the vehicle to reboot if necessary.