how to reset the infotainment system on my Tesla Model 3 Original (2017-2023)

Tesla Model 3 Highland (2024-present)

Error Codes

5-10 minutes

Time

easy

Difficulty

medium

Severity

2 min read

340 words

Problem Statement

Learn how to reset the infotainment system on your Tesla Model 3 (2017-2023) with this step-by-step guide. Restore functionality quickly and easily.

Affected Component

Electrical

Estimated Time

5-10 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is parked in a safe location before performing the reset.

Symptoms

•Infotainment screen is unresponsive
•Navigation system not working properly
•Audio system malfunctioning
•Software glitches or lag in performance
•Inability to connect to Bluetooth or Wi-Fi

Diagnostic Steps

1
Check if the infotainment screen is completely frozen or if there are partial functions still working.
2
Ensure that the vehicle is in 'Park' mode before attempting a reset.
3
Observe if the issues persist after stopping and restarting the vehicle.
4
Confirm that the vehicle's software is updated by checking the settings menu.

Solution

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•No special tools required for the reset.

Parts Required

•No parts are required for performing the reset.

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Diagnostic Steps

1
Check if the infotainment screen is completely frozen or if there are partial functions still working.
2
Ensure that the vehicle is in 'Park' mode before attempting a reset.
3
Observe if the issues persist after stopping and restarting the vehicle.
4
Confirm that the vehicle's software is updated by checking the settings menu.

Solution

1. Preparation

Ensure the vehicle is in "Park."
Make sure the vehicle's battery has sufficient charge to avoid power loss during the reset.

2. Perform a Soft Reset

Simultaneously press and hold the two scroll wheels located on the steering wheel.
Hold the buttons for approximately 10-15 seconds until the touchscreen turns black and the Tesla logo appears.
Release the buttons once the logo is visible and wait for the system to reboot.

3. Verify System Functionality

Once the system restarts, check if the infotainment features are functioning correctly.
Test the navigation, audio, and Bluetooth connectivity to ensure they are operational.