how to troubleshoot my Tesla Outback 5th Generation (2015-2019) if the remote start is not working?

Subaru Outback 5th Generation (2015-2019)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

531 words

Problem Statement

Learn how to troubleshoot and fix remote start issues in Tesla Outback (2015-2019). Step-by-step guide with diagnostic steps and solutions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical components to avoid short circuits.

Symptoms

•Remote start does not activate when using the mobile app.
•Vehicle does not respond to remote key fob commands.
•No notifications or alerts indicating a failure to start.
•Check battery health of the vehicle's key fob or mobile device.
•Possible warning messages displayed in the vehicle's dashboard.

Diagnostic Steps

1
Check if the vehicle is in an area with good cellular or Wi-Fi reception.
2
Verify the remote start feature is enabled in the vehicle settings.
3
Inspect the key fob battery and replace it if low or dead.
4
Ensure the mobile app is updated to the latest version.
5
Restart the mobile device and re-establish connection with the vehicle.
6
Check for any error messages or notifications on the vehicle's dashboard.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Small screwdriver

Parts Required

•Key fob battery (e.g., CR2032)

Related Faults

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Symptoms

•Remote start does not activate when using the mobile app.

•Vehicle does not respond to remote key fob commands.

•No notifications or alerts indicating a failure to start.

•Check battery health of the vehicle's key fob or mobile device.

•Possible warning messages displayed in the vehicle's dashboard.

Diagnostic Steps

1
Check if the vehicle is in an area with good cellular or Wi-Fi reception.
2
Verify the remote start feature is enabled in the vehicle settings.
3
Inspect the key fob battery and replace it if low or dead.
4
Ensure the mobile app is updated to the latest version.
5
Restart the mobile device and re-establish connection with the vehicle.
6
Check for any error messages or notifications on the vehicle's dashboard.

Solution

1. Preparation

Gather necessary tools: OBD-II scanner, multimeter, and a new key fob battery (if required).
Ensure the vehicle is parked safely and the engine is off.
Disconnect the battery for safety if performing electrical checks.

2. Check Key Fob Battery

Sub-steps:
1. Open the key fob casing using a small screwdriver.
2. Remove the old battery and test its voltage with a multimeter (should be around 3V).
3. Install a new battery (CR2032 or equivalent) ensuring proper polarity.
4. Reassemble the key fob casing and test remote start functionality.

3. Inspect Vehicle Settings

Sub-steps:
1. Power on the vehicle (without starting the engine).
2. Navigate to the settings menu on the touchscreen.
3. Locate the 'Remote Start' feature and ensure it is turned on.
4. Save any changes and exit the settings menu.

4. Reset Mobile App Connection

Sub-steps:
1. Delete the Tesla app from the mobile device.
2. Reinstall the Tesla app from the app store.
3. Log in with your credentials and reconnect to the vehicle.
4. Test the remote start feature from the app.

5. Check Vehicle Software Updates

Sub-steps:
1. Power on the vehicle.
2. Navigate to the software update section on the touchscreen.
3. Check for any available updates and install them if necessary.
4. Restart the vehicle after the update and test the remote start feature.