how to fix Honda Civic 10th Generation (2016-2021) that won’t connect to Bluetooth?

Honda Civic 10th Generation (2016-2021)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

509 words

Problem Statement

Learn how to fix Bluetooth connection issues in Honda Civic 10th Generation (2016-2021). Step-by-step guide with diagnostic and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is stationary while making changes to the infotainment system to avoid distraction.

Symptoms

•Bluetooth icon is not illuminated on the display
•"Pairing not successful" message appears
•Unable to find the vehicle in the phone's Bluetooth settings
•Previously paired devices are not connecting automatically
•Audio does not play through the vehicle speakers when connected

Diagnostic Steps

1
Verify that the phone's Bluetooth is turned on and discoverable.
2
Check if the vehicle's Bluetooth is enabled by navigating to the settings on the infotainment system.
3
Inspect the vehicle’s infotainment system for software updates.
4
Attempt to delete all previously paired devices from the car's Bluetooth settings.
5
Perform a factory reset on the infotainment system if applicable.
6
Test with a different phone to rule out device-specific issues.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•None specific, but a phone for testing

Parts Required

•None required for this issue.

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Diagnostic Steps

1
Verify that the phone's Bluetooth is turned on and discoverable.
2
Check if the vehicle's Bluetooth is enabled by navigating to the settings on the infotainment system.
3
Inspect the vehicle’s infotainment system for software updates.
4
Attempt to delete all previously paired devices from the car's Bluetooth settings.
5
Perform a factory reset on the infotainment system if applicable.
6
Test with a different phone to rule out device-specific issues.

Solution

1. Preparation

Tools Required: None specific, but a phone for testing.
Ensure the vehicle is in a safe and stationary position with the engine running.

2. Update Infotainment System

Navigate to the settings menu on the infotainment screen.
Select "Software Update" to check if an update is available.
If an update is found, follow the prompts to download and install it.
Restart the infotainment system after the update is complete.

3. Delete and Re-Pair Devices

Go to the Bluetooth settings in the infotainment system.
Access the list of paired devices.
Select each device and choose the option to delete or remove them.
Restart the vehicle's infotainment system.
On your phone, navigate to the Bluetooth settings and ensure the vehicle is removed from the list of paired devices.
Put the vehicle in pairing mode (usually done by selecting "Add Device" in Bluetooth settings).
On your phone, search for new devices and select the vehicle when it appears.

4. Factory Reset (if necessary)

Go to the settings menu on the infotainment screen.
Select "System" or "General."
Look for an option labeled "Factory Reset" or "Restore Defaults."
Confirm the reset and wait for the system to reboot.
Reattempt pairing your phone as described in the previous step.