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my GMC Sierra T1XX (2019-Present) radio screen is black, how to fix it - GMC Sierra
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my GMC Sierra T1XX (2019-Present) radio screen is black, how to fix it

GMC Sierra T1XX (2019-Present)

Error Codes
1-3 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
576 words

Problem Statement

Learn how to diagnose and fix a black radio screen in GMC Sierra T1XX (2019-Present). Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component
Electrical
Estimated Time
1-3 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the negative battery terminal before working on electrical systems to prevent short circuits.

Symptoms

  • •Black radio display with no backlight
  • •No audio or sound from the speakers
  • •Controls on the radio not responding
  • •Error messages related to the infotainment system
  • •Backup camera not displaying

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II scanner
  • •Socket set
  • •Screwdrivers
  • •Multimeter

Parts Required

  • •Infotainment system fuse (if blown)
  • •Replacement radio unit (if necessary)

Additional Information

Affected Component
Electrical
Estimated Time
1-3 hours
Difficulty
medium
Severity
medium
Tools Required
4 items
Parts Required
2 items

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Solution
1. Preparation
  • Gather necessary tools and parts.
  • Tools Required:
    • OBD-II scanner
    • Socket set
    • Screwdrivers
    • Multimeter
  • Ensure the vehicle is parked with the ignition off. Disconnect the negative battery terminal for safety.
2. Check and Replace Fuses
  • Locate the fuse box in the vehicle, refer to the owner’s manual for the specific fuse related to the radio.
  • Remove the fuse using a fuse puller or pliers.
  • Inspect the fuse for continuity using a multimeter.
    • If the fuse is blown, replace it with a fuse of the same amperage.
  • Reinstall the fuse and reconnect the battery terminal.
3. Reset Infotainment System
  • Reconnect the battery terminal and turn the ignition to the “On” position.
  • Perform a soft reset of the infotainment system by pressing and holding the power button for about 10 seconds until the system reboots.
4. Inspect Wiring and Connectors
  • Remove the radio unit from the dashboard by unscrewing screws and gently pulling it out.
  • Inspect the wiring harness connected to the radio for any loose connections or damage.
  • Clean the connectors with electrical contact cleaner if corrosion is present.
  • Ensure all connectors are securely plugged in before reassembling.
5. Replace Radio Unit (if necessary)
  • If all previous steps fail and the radio is still non-functional, consider replacing the radio unit.
  • Disconnect the wiring harness and antenna from the old radio.
  • Install the new radio by reversing the disassembly steps, ensuring all connections are secure.
  • Test the new radio to verify functionality before fully reassembling the dashboard.