how to fix the rearview camera not working on my Ford F-150 13th Generation (2015-2020)

Ford F-150 13th Generation (2015-2020)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

545 words

Problem Statement

Learn how to diagnose and fix the rearview camera not working on your Ford F-150 (2015-2020). Step-by-step guide with tools and safety tips included.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical components to prevent shorts or shocks.

Symptoms

•Rearview camera display is blank or shows a distorted image
•"Camera Not Available" message on the infotainment screen
•Reverse gear engagement does not trigger camera display
•Camera lens appears dirty or obstructed
•No visual or audible feedback when reversing

Diagnostic Steps

1
Inspect the camera lens for physical damage or obstruction.
2
Check the vehicle's fuse box for any blown fuses related to the rearview camera system.
3
Use an OBD-II scanner to check for any diagnostic trouble codes (DTCs) linked to the camera system.
4
Verify the wiring and connectors leading to the rearview camera for any signs of wear or disconnection.
5
Test the camera system by engaging the reverse gear with the vehicle running to see if the display activates.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Trim removal tool
•Socket set
•Multimeter

Parts Required

•Replacement camera (if damaged)
•Replacement fuse (if blown)

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Diagnostic Steps

1
Inspect the camera lens for physical damage or obstruction.
2
Check the vehicle's fuse box for any blown fuses related to the rearview camera system.
3
Use an OBD-II scanner to check for any diagnostic trouble codes (DTCs) linked to the camera system.
4
Verify the wiring and connectors leading to the rearview camera for any signs of wear or disconnection.
5
Test the camera system by engaging the reverse gear with the vehicle running to see if the display activates.

Solution

1. Preparation

Gather tools: trim removal tool, socket set, multimeter.
Ensure the vehicle is parked on a flat surface and the ignition is turned off.
Disconnect the battery to prevent electrical shorts during the repair.

2. Inspect and Clean the Camera

Locate the rearview camera, usually situated above the tailgate handle.
Remove the camera housing using a trim removal tool carefully.
Clean the camera lens with a soft cloth and automotive glass cleaner to remove dirt or debris.
Reassemble the camera housing securely.

3. Check and Replace Fuses

Locate the fuse box, usually under the dashboard or in the engine compartment.
Identify the fuse related to the rearview camera (refer to the owner's manual).
Inspect the fuse; if blown, replace it with a fuse of the same amperage.
Ensure the fuse is seated properly in its slot.

4. Inspect Wiring and Connections

Trace the wiring harness connected to the rearview camera for any visible damage.
Disconnect the camera connector and inspect for corrosion or bent pins.
Use a multimeter to check for continuity in the wiring. Replace or repair damaged wires as necessary.
Reconnect the wiring harness securely.

5. Reconnect Battery and Test

Reconnect the negative battery terminal and ensure it is tight.
Start the vehicle and engage the reverse gear to check if the camera display activates.
Monitor for any error messages or issues during testing.