how to fix the rearview camera not working on Ford F-150 13th Generation (2015-2020)

Ford F-150 13th Generation (2015-2020)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

564 words

Problem Statement

Learn how to diagnose and fix the rearview camera not working on Ford F-150 (2015-2020). Step-by-step guide with symptoms, diagnostic steps, and solutions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect battery before working on electrical systems to avoid short circuits.

Symptoms

•Rearview camera display is blank or shows a distorted image
•"Camera Not Available" message on the display
•No image appears when shifting into reverse
•Backup sensors may not function correctly
•Check for any associated warning lights on the dashboard

Diagnostic Steps

1
Inspect the rearview camera lens for dirt or damage.
2
Check the vehicle's fuse box for a blown fuse related to the rearview camera system.
3
Scan the vehicle's computer using an OBD-II scanner for any error codes related to the camera system.
4
Inspect wiring and connectors leading to the rearview camera for any signs of damage or corrosion.
5
Verify the settings in the infotainment system to ensure the camera feature is enabled.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Screwdriver set
•Trim removal tool
•Multimeter
•OBD-II scanner

Parts Required

•Replacement rearview camera (if necessary)
•Fuses (if blown)

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Diagnostic Steps

1
Inspect the rearview camera lens for dirt or damage.
2
Check the vehicle's fuse box for a blown fuse related to the rearview camera system.
3
Scan the vehicle's computer using an OBD-II scanner for any error codes related to the camera system.
4
Inspect wiring and connectors leading to the rearview camera for any signs of damage or corrosion.
5
Verify the settings in the infotainment system to ensure the camera feature is enabled.

Solution

1. Preparation

Tools Required: Screwdriver set, trim removal tool, multimeter, OBD-II scanner.
Park the vehicle in a safe area and turn off the ignition.
Disconnect the vehicle battery to ensure safety while working on electrical components.

2. Inspect and Clean the Camera

Locate the rearview camera, usually mounted near the tailgate handle or bumper.
Use a clean cloth and mild cleaner to wipe the camera lens. Ensure it is free from dirt, moisture, or obstruction.
Reconnect the battery and check if the camera now functions correctly.

3. Check and Replace Fuses

Locate the fuse box, typically found under the dashboard or in the engine compartment.
Refer to the owner’s manual to identify the fuse associated with the rearview camera.
Use a multimeter to test the fuse for continuity. If it’s blown, replace it with a fuse of the same amperage.

4. Inspect Wiring and Connectors

Remove any necessary trim or panels to access the wiring and connectors leading to the rearview camera.
Visually inspect for frayed wires, loose connections, or corrosion.
Repair or replace any damaged wiring or connectors as necessary.

5. Reprogram or Replace the Camera

If the camera is still not functioning, it may require reprogramming or replacement.
Using the OBD-II scanner, check for software updates or error codes. Follow manufacturer instructions for reprogramming if needed.
If the camera is faulty, remove the old camera and install a new OEM replacement camera, following the specific installation instructions provided with the new part.