how to troubleshoot Ford Explorer Sixth Generation (2020-present) suspension problems

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

538 words

Problem Statement

Learn how to troubleshoot and fix suspension problems in the Ford Explorer Sixth Generation (2020-present). Step-by-step guide with diagnostic steps and solutions.

Affected Component

Suspension

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Always use jack stands when working under a vehicle.
•Allow the vehicle to cool down before working on suspension components.

Symptoms

•Clunking or knocking noises when driving over bumps
•Excessive body roll during turns
•Uneven tire wear
•Vehicle pulling to one side
•Rough ride or excessive bouncing
•Warning lights related to suspension system on the dashboard

Diagnostic Steps

1
Inspect the suspension components visually for any signs of wear or damage.
2
Check tire pressure and condition to ensure proper alignment and balance.
3
Use an OBD-II scanner to check for any error codes related to the suspension system.
4
Perform a bounce test by pressing down on each corner of the vehicle to assess shock absorber performance.
5
Measure ride height to confirm if the vehicle is sitting at the correct level.
6
Test drive the vehicle to replicate symptoms and assess handling and ride comfort.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Jack and jack stands
•Socket set
•Torque wrench
•Alignment machine (if available)

Parts Required

•Replacement struts or shocks
•Control arms or bushings (if damaged)

Related Faults

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Diagnostic Steps

1
Inspect the suspension components visually for any signs of wear or damage.
2
Check tire pressure and condition to ensure proper alignment and balance.
3
Use an OBD-II scanner to check for any error codes related to the suspension system.
4
Perform a bounce test by pressing down on each corner of the vehicle to assess shock absorber performance.
5
Measure ride height to confirm if the vehicle is sitting at the correct level.
6
Test drive the vehicle to replicate symptoms and assess handling and ride comfort.

Solution

1. Preparation

Gather necessary tools and parts.
Park the vehicle on a flat surface and engage the parking brake.
Disconnect the battery if required for electronic suspension components.

2. Inspect Suspension Components

Tools Required: Socket set, torque wrench, pry bar
Check for damaged or worn-out components such as control arms, bushings, struts, and shocks.
Replace any components that show signs of wear or damage.

3. Replace Struts or Shocks (if necessary)

Tools Required: Jack and jack stands, socket set, torque wrench
Raise the vehicle using a jack and secure it with jack stands.
Remove the wheel to access the strut or shock absorber.
Unbolt the strut or shock from the mounting points and remove it.
Install the new strut or shock, ensuring to torque bolts to manufacturer specifications.
Reattach the wheel and lower the vehicle.

4. Alignment Check

Tools Required: Alignment machine (if available)
After replacing suspension components, perform a wheel alignment to ensure proper handling and tire wear.
Adjust the alignment as necessary to meet specifications.

5. Final Inspection

Inspect all newly installed components for proper fit and secure all bolts.
Check for any leaks in the suspension system.
Reconnect the battery if it was disconnected.