how to identify suspension problems on a Ford Explorer Sixth Generation (2020-present)

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

527 words

Problem Statement

Learn how to identify and diagnose suspension problems in the Ford Explorer Sixth Generation (2020-present). Step-by-step guide with symptoms and solutions.

Affected Component

Suspension

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Always use jack stands when working under a vehicle.
•Allow the vehicle to cool down before touching any components that may have been heated during operation.

Symptoms

•Poor ride quality or excessive bouncing
•Uneven tire wear
•Vehicle pulling to one side while driving
•Clunking or popping noises over bumps
•Steering wheel vibration or instability
•Warning lights related to the suspension system illuminated on the dashboard

Diagnostic Steps

1
Inspect the tires for uneven wear patterns and proper inflation.
2
Check for visible damage to suspension components, including shocks/struts, control arms, and bushings.
3
Perform a bounce test by pushing down on each corner of the vehicle to assess shock absorber performance.
4
Use an OBD-II scanner to check for any suspension-related error codes.
5
Test drive the vehicle to evaluate handling characteristics and listen for abnormal noises.
6
Measure ride height at all four corners to check for sagging or unevenness.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Jack and jack stands
•Tire pressure gauge
•OBD-II scanner
•Socket set
•Torque wrench

Parts Required

•Shocks/struts (if necessary)
•Control arm bushings (if necessary)

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Diagnostic Steps

1
Inspect the tires for uneven wear patterns and proper inflation.
2
Check for visible damage to suspension components, including shocks/struts, control arms, and bushings.
3
Perform a bounce test by pushing down on each corner of the vehicle to assess shock absorber performance.
4
Use an OBD-II scanner to check for any suspension-related error codes.
5
Test drive the vehicle to evaluate handling characteristics and listen for abnormal noises.
6
Measure ride height at all four corners to check for sagging or unevenness.

Solution

1. Preparation

Gather required tools and parts.
Park the vehicle on a level surface and engage the parking brake.
Wear safety glasses and gloves.

2. Tire Inspection and Adjustment

Remove the wheel covers or hubcaps if necessary.
Inspect each tire for tread depth and wear patterns, ensuring they meet manufacturer specifications.
Inflate the tires to the recommended pressure as stated on the driver’s door jamb.

3. Component Inspection and Replacement

Shocks/Struts:
1. Raise the vehicle using a jack and secure with jack stands.
2. Remove the wheel to access the suspension components.
3. Inspect the shocks/struts for leaks or physical damage.
4. If damaged, remove the mounting bolts and replace with new units, ensuring to torque bolts to manufacturer specifications.
Control Arms and Bushings:
1. Inspect control arms and bushings for signs of wear or damage.
2. If bushings are cracked or deteriorated, remove the control arm by unbolting it from the chassis and axle.
3. Replace the bushings and reinstall the control arm, torquing to specifications.

4. Alignment and Final Checks

After any suspension component replacements, perform a wheel alignment to ensure proper handling and tire wear.
Reinstall wheels, torque lug nuts to the specified value.
Lower the vehicle and conduct a final inspection of the suspension system.