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how to fix the CAN bus communication error in my Ford Explorer Sixth Generation (2020-present) - Ford Explorer
Home/Cars/Ford/Explorer/Sixth Generation (2020-present)/how to fix the CAN bus communication error in my Ford Explorer Sixth Generation (2020-present)

how to fix the CAN bus communication error in my Ford Explorer Sixth Generation (2020-present)

Ford Explorer Sixth Generation (2020-present)

Error Codes
2-4 hours
Time
medium
Difficulty
high
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
540 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix CAN bus communication errors in Ford Explorer (2020-present). Step-by-step guide with tools and procedures.

Affected Component
Electrical
Estimated Time
2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical systems to prevent shorts or shocks.

Symptoms

  • •Warning lights on the dashboard illuminated (e.g., ABS, traction control)
  • •Intermittent or complete loss of power to electrical accessories
  • •Erratic behavior of the vehicle's electronic systems
  • •Difficulty in starting the vehicle
  • •Check engine light illuminated

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II scanner
  • •Multimeter
  • •Fuse puller
  • •Wire strippers
  • •Soldering iron or crimp connectors
  • •Connector cleaner

Parts Required

  • •Replacement fuses (as needed)
  • •Electrical wire (if repairs are necessary)

Additional Information

Affected Component
Electrical
Estimated Time
2-4 hours
Difficulty
medium
Severity
high
Tools Required
6 items
Parts Required
2 items

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Solution
1. Preparation
  • Gather required tools and parts.
  • Disconnect the vehicle battery to ensure safety during repairs.
2. Inspect and Replace Fuses
  • Tools Required: Fuse puller, multimeter.
  • Check the fuse panel for any blown fuses associated with the CAN bus.
  • If a blown fuse is found, replace it with a new fuse of the same rating.
3. Repair or Replace Damaged Wiring
  • Tools Required: Wire strippers, soldering iron or crimp connectors, electrical tape.
  • Carefully inspect the wiring harness for any signs of wear or damage.
  • If damage is found, cut out the damaged section and splice in new wire, ensuring good connections are made.
  • Wrap the spliced area with electrical tape to protect it from moisture and abrasion.
4. Clean or Secure Connectors
  • Tools Required: Connector cleaner, small brush.
  • Remove the connectors from the relevant modules (PCM, BCM) and inspect for corrosion or dirt.
  • Clean the connectors with connector cleaner and a small brush. Ensure they are free from debris.
  • Reconnect the connectors firmly to ensure a good connection.
5. Recheck Voltage Levels
  • Tools Required: Multimeter.
  • Reconnect the battery and measure the voltage on the CAN bus wires.
  • Ensure the voltage levels are within the manufacturer’s specifications (typically around 2.5V to 3.5V for CAN High and CAN Low).