why is my Ford Explorer Fifth Generation (2011-2019) power steering not working

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

high

Severity

4 min read

618 words

⚠️ Safety Warning

This issue requires immediate attention. If you are not experienced with automotive repairs, consult a professional mechanic. Working on critical systems can be dangerous.

Problem Statement

Learn how to diagnose and fix power steering issues in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Steering

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect battery before working on electrical systems.
•Allow engine to cool before opening fluid reservoirs.

Symptoms

•Steering wheel feels heavy or difficult to turn
•No power steering assist when turning at low speeds
•Unusual noises while turning the steering wheel (whining or grinding)
•Power steering warning light illuminated on the dashboard
•Fluid leaks under the vehicle, particularly near the front wheels
•Erratic steering response or stiffness when maneuvering

Diagnostic Steps

1
Inspect the power steering fluid level and condition in the reservoir.
2
Look for visible leaks in power steering lines, the pump, and the steering gear.
3
Scan the vehicle's onboard computer for any trouble codes related to the power steering system.
4
Check the power steering pump for any unusual noises or signs of wear.
5
Test the electric power steering motor (if applicable) for proper function.
6
Inspect the steering linkage and components for any damage or wear.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Socket set
•Wrench set
•Torque wrench
•Funnel

Parts Required

•Power steering fluid
•Power steering pump (if needed)
•Steering rack (if needed)
•Tie rod ends (if needed)

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Symptoms

•Steering wheel feels heavy or difficult to turn

•No power steering assist when turning at low speeds

•Unusual noises while turning the steering wheel (whining or grinding)

•Power steering warning light illuminated on the dashboard

•Fluid leaks under the vehicle, particularly near the front wheels

•Erratic steering response or stiffness when maneuvering

Diagnostic Steps

1
Inspect the power steering fluid level and condition in the reservoir.
2
Look for visible leaks in power steering lines, the pump, and the steering gear.
3
Scan the vehicle's onboard computer for any trouble codes related to the power steering system.
4
Check the power steering pump for any unusual noises or signs of wear.
5
Test the electric power steering motor (if applicable) for proper function.
6
Inspect the steering linkage and components for any damage or wear.

Solution

1. Preparation

Gather all necessary tools and parts.
Disconnect the vehicle's battery to ensure safety during repairs.
Raise the front of the vehicle using a jack and secure it on jack stands.

2. Check and Replace Power Steering Fluid

Sub-steps:
- Locate the power steering fluid reservoir.
- Remove the cap and check the fluid level; if low, add the appropriate type of power steering fluid (usually Mercon ATF for Ford vehicles).
- If the fluid appears dark or contaminated, proceed to replace it.
Tools Required: Funnel, power steering fluid.
Safety Warnings: Ensure the engine is cool before opening the reservoir.

3. Inspect and Replace Power Steering Pump

Sub-steps:
- Remove the serpentine belt by loosening the tensioner.
- Disconnect the power steering lines from the pump (be prepared for fluid spillage).
- Unbolt the pump from its mounting bracket and remove it.
- Install the new power steering pump, tightening bolts to the manufacturer’s torque specifications (typically around 30-35 ft-lbs).
- Reconnect the power steering lines and the serpentine belt.
Tools Required: Socket set, wrench set, torque wrench.
Safety Warnings: Ensure all fluid spills are cleaned up to prevent slipping.

4. Repair or Replace Steering Rack

Sub-steps:
- Remove the necessary components to access the steering rack (this may include the subframe or cross member).
- Disconnect the tie rod ends from the steering rack.
- Remove the steering rack from the vehicle and inspect for leaks or damage.
- Install the new or refurbished steering rack, ensuring all connections are tight.
Tools Required: Socket set, wrench set, possibly a puller for tie rod ends.
Safety Warnings: Use proper lifting techniques when handling heavy components.