how to fix the rear view camera on my Ford Explorer Fifth Generation (2011-2019) that is not working

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

502 words

Problem Statement

Learn how to diagnose and fix the rear view camera issue in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect battery before working on electrical systems to avoid shocks or shorts.
•Allow the vehicle to cool before performing any work on electrical components.

Symptoms

•Rear view camera display is blank or not turning on
•No image appears when the vehicle is in reverse
•Camera intermittently works or shows a distorted image
•Check camera system message displayed on the dashboard
•Reverse sensors may not function properly

Diagnostic Steps

1
Inspect the camera lens for any physical obstructions or damage.
2
Check the vehicle's fuse box for any blown fuses related to the rear view camera system.
3
Use an OBD-II scanner to check for any diagnostic trouble codes (DTCs) related to the camera system.
4
Verify the wiring harness connections to the camera for any loose or damaged wires.
5
Test the rear view camera signal with a multimeter to ensure proper voltage is being received.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Multimeter
•OBD-II scanner
•Trim removal tools

Parts Required

•Replacement rear view camera (if needed)
•Wiring harness (if damaged)

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Diagnostic Steps

1
Inspect the camera lens for any physical obstructions or damage.
2
Check the vehicle's fuse box for any blown fuses related to the rear view camera system.
3
Use an OBD-II scanner to check for any diagnostic trouble codes (DTCs) related to the camera system.
4
Verify the wiring harness connections to the camera for any loose or damaged wires.
5
Test the rear view camera signal with a multimeter to ensure proper voltage is being received.

Solution

1. Preparation

Gather necessary tools and parts.
Disconnect the negative battery terminal to prevent electrical shorts.
Tools required: socket set, multimeter, OBD-II scanner, trim removal tools.

2. Inspect and Clean the Camera

Remove the rear camera assembly using a socket set.
Clean the camera lens with a soft cloth to remove any dirt or debris.
If the camera is damaged, proceed to replace it.

3. Replace the Camera (if necessary)

Disconnect the wiring harness from the back of the camera.
Remove the old camera and install the new camera by aligning it properly in the mounting bracket.
Connect the wiring harness to the new camera ensuring a secure fit.

4. Check Wiring and Connections

Inspect the wiring harness for any signs of wear or damage. If damaged, splice in a new section of wire or replace the harness.
Ensure all connections are secure and free from corrosion.

5. Reassemble and Test

Reattach the rear camera assembly and secure it with screws.
Reconnect the negative battery terminal.
Start the vehicle and shift into reverse to check if the camera display activates.