how to fix the power window issue in Ford Explorer Fifth Generation (2011-2019)

Ford Explorer Fifth Generation (2011-2019)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

538 words

Problem Statement

Learn how to diagnose and fix power window issues in Ford Explorer (2011-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect battery before working on electrical systems.
•Allow the vehicle to cool before starting work on the door panel.

Symptoms

•Power window fails to respond when the switch is pressed.
•Window moves slowly or hesitates during operation.
•Unusual noise when attempting to operate the window (grinding or clicking sounds).
•Window may get stuck in an open or closed position.
•Vehicle's power window switch feels loose or unresponsive.

Diagnostic Steps

1
Inspect the window switch for any visible damage or wear.
2
Check the fuse related to the power windows using the fuse box diagram.
3
Use a multimeter to test for voltage at the power window motor connector.
4
Inspect the wiring harness for any signs of damage or corrosion.
5
Remove the door panel and check for mechanical obstructions or issues with the window regulator.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Screwdriver set
•Trim removal tool
•Socket set
•Multimeter
•Torque wrench
•Lubricant

Parts Required

•Window switch (if faulty)
•Window motor or regulator (if damaged)

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Symptoms

•Power window fails to respond when the switch is pressed.

•Window moves slowly or hesitates during operation.

•Unusual noise when attempting to operate the window (grinding or clicking sounds).

•Window may get stuck in an open or closed position.

•Vehicle's power window switch feels loose or unresponsive.

Diagnostic Steps

1
Inspect the window switch for any visible damage or wear.
2
Check the fuse related to the power windows using the fuse box diagram.
3
Use a multimeter to test for voltage at the power window motor connector.
4
Inspect the wiring harness for any signs of damage or corrosion.
5
Remove the door panel and check for mechanical obstructions or issues with the window regulator.

Solution

1. Preparation

Gather all necessary tools and parts.
Disconnect the vehicle battery to avoid electrical shock.
Ensure a clean working environment.

2. Remove Door Panel

Tools Required: Screwdriver set, trim removal tool, socket set.
Remove screws securing the door panel (usually located near the handle and lower edge).
Use the trim removal tool to carefully pry off the door panel, starting from the bottom and working your way up to avoid breaking clips.
Disconnect any electrical connectors for switches or speakers attached to the door panel.

3. Inspect and Replace Window Switch (if necessary)

Tools Required: Multimeter.
Test the window switch using a multimeter for continuity.
If faulty, disconnect the switch harness and replace it with a new switch, ensuring proper orientation and connection.

4. Inspect and Replace Window Motor or Regulator

Tools Required: Socket set, torque wrench, lubricant.
Disconnect the wiring harness from the window motor.
Remove the motor by unscrewing the mounting bolts. If the window regulator is damaged, remove it by unscrewing its attachment points.
Install the new window motor or regulator, ensuring all bolts are tightened to the manufacturer’s specified torque.
Reconnect the motor wiring harness.

5. Reassemble Door Panel

Reattach the door panel by aligning it with the clips and pressing firmly.
Reinsert and tighten all screws removed earlier.
Reconnect any electrical connectors for switches or speakers.

6. Final Check

Reconnect the vehicle battery.
Test the window operation to ensure proper functionality.